BLOG

Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Posted Friday, September 11, 2020 by Team Northwoods

The Cost of Doing Nothing: How Inaction Can Hurt Human Services

Convincing administrators, board members, legislators, and general stakeholders that your human services agency needs to purchase new technology is hard, no matter how essential. You’re up against several roadblocks—finite budgets, shrinking revenues, and competing priorities, to name a few.

How can you make a compelling case to get support and overcome these roadblocks?

Read More
Posted Thursday, September 3, 2020 by Greg Tipping

Economic Assistance Technology Roadmap: Are You Heading in the Right Direction?

The American Public Human Services Association (APHSA) recently released a special statement calling for administrative relief for Supplemental Nutrition Assistance Program (SNAP) agencies.

Read More
Posted Thursday, August 6, 2020 by Team Northwoods

How to Buy Human Services Technology (Even During a Crisis)

Buying technology for human services can be hard, especially for agencies that have never done so before. (Of course, working through this process amid a global pandemic and economic instability adds a new layer of complication!)

Read More
Posted Monday, July 27, 2020 by Chuck Barber

Child Welfare Agencies Can't Live Without Traverse. Here's Why.

Traverse®—Northwoods' content collection and case discovery software solution—digitizes entire case files and mobilizes content to enable social work from anywhere. It surfaces critical information to help child welfare teams manage the complexity of today’s cases. As a result, agencies can better meet performance measures and permanency goals.

Read More
Posted Thursday, July 23, 2020 by Rupam Chokshi

Answering Your Coronavirus Relief Fund Questions for Human Services

While the Coronavirus Relief Fund established under the CARES Act is meant to provide much needed aid to state and local governments tasked with responding to COVID-19, questions remain about how the money can be properly spent.

We’ve spoken to human services directors in several states about using the Fund to improve telework capabilities for public employees to enable compliance with COVID-19 public health precautions.

Time is of the essence to help your frontline staff continue serving your community safely, so we’ve answered some common questions around how to take advantage of relief funds below.

Read More
Posted Monday, July 20, 2020 by Matt Leasure

Brunswick County Enables Social Work from Anywhere with Traverse

Ask any human services agency the right time to introduce new technology and you’ll be met with hesitation. Leaders already worry that this type of major change may interrupt service delivery. Add the ripple effects of the COVID-19 pandemic across our communities and everything becomes even more uncertain.

While some agencies have been cautious to prioritize and invest in technology amid COVID-19, the leadership team at Brunswick County Department of Social Services (DSS) felt the opposite.

Read More
Posted Monday, July 6, 2020 by Rupam Chokshi

Prioritizing Technology in Human Services and Preparing for What May Be Next [Lessons from COVID-19]

The COVID-19 pandemic has been a wake-up call for human services in many ways.

Initially, it forced agency leaders to rethink how and where mission-critical work could be done, as well as which tools and technology were truly essential to support this new way of operating. Now, the focus has shifted toward determining the best way to allocate shrinking budgets and limited resources to sustain these changes and navigate the new landscape for the long term.

Read More
Posted Thursday, June 18, 2020 by Greg Tipping

Streamline and Simplify How Child Support Caseworkers Do Their Job

“It's just so much paperwork. It's hard on me because you know that the families aren't getting the money they need for that month.” Tammy Baldwin, Child Support Agent II, Lenoir County (North Carolina) Department of Social Services

If you’re a child support caseworker, you may feel overwhelmed. Creating court orders and motions is a tedious, paper-heavy, and time-consuming process, not to mention obtaining complete information regarding non-custodial parents.

Additionally, most child support caseworkers lose valuable time every day to the antiquated documentation systems and manual processes they use to collect, retrieve, and share information. This makes it impossible to be truly efficient and provide complete client service, which can delay families from accessing resources and children from receiving the support they need for their well-being.

Read More
Posted Wednesday, May 20, 2020 by Team Northwoods

Inspiring Foster Care Success Stories

We’d like to take a moment to thank all the social workers who work tirelessly for children in foster care. Your days are long and too often touched by heartbreak. But because of your dedication and concern, you help create joy and hope for the families you serve.

In honor of National Foster Care Month, here are some amazing foster care success stories. We hope you find them to be an inspirational and heartwarming reminder of why you work so hard for your children and families.

Read More
Posted Monday, May 11, 2020 by Team Northwoods

Apps for the Mobile Social Worker

Over the past seven years, this blog post has become a go-to resource for social workers looking for tools and apps to both assist with their work and manage their everyday lives. As the COVID-19 pandemic continues to evolve here in the U.S. and around the world, we wanted to expand our current list with some additional apps that can help you work from home, save time, and deal with stress.

Read More
Pages:
Prev
1 2 3 4 5