Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Laura Haffield's Articles

Posted Tuesday, May 31, 2022 by Laura Haffield

Self-Care is So Yesterday: How to Re-Focus on Worker Well-Being and Foster Psychological Safety

“We need to talk about how we bake resilience into systems and teams. Otherwise, the onus is back on the person under stress.” – Dr. Tiffany Lindsey, EdD, LPC-MHSP

I recently listened to Dr. Lindsey speak as part of the University of Wisconsin-Madison’s School of Social Work Public Child Welfare Training Program Spring Dialogue, and I’ve been thinking about this concept ever since. So much so that I asked Dr. Lindsey, an assistant professor and Safe Systems Practitioner at the University of Kentucky, if she would virtually sit down with me afterwards to speak more on safety culture, promoting worker well-being, and her work with the National Partnership for Child Safety.

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Posted Monday, October 18, 2021 by Laura Haffield

Change is Hard, Even in Human Services—Here’s How to Ease the Burden

Change is hard, even for people in human services whose entire jobs are affecting change in others. Change is hard for everyone, maybe especially for social workers (and the people who support them) whose jobs are already so difficult.

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