Since 2016, the Comprehensive Child Welfare Information System (CCWIS) final rule continues to change the way child welfare and human services leaders think about technology and innovation.
Beyond shifting the focus from monolithic to modular systems, it has sparked an industry-wide shift in thinking about how case data and information can and should be stored and shared for the good of the client. Further, it has empowered us to embrace flexibility and human-centered design, bring emerging technologies like artificial intelligence and machine learning to the forefront, and raise the bar to deliver the highest quality of services to the most vulnerable.
These advances have been around in other industries for a while. To see them now making an impact in child welfare is exciting, especially when there hasn’t been an investment this big since Statewide Automated Child Welfare Information System (SACWIS) regulations were first created in the early 90s!
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