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Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Posted Wednesday, May 23, 2018 by Team Northwoods

10 Inspiring Foster Care Success Stories

We’d like to take a moment to thank all the social workers who work tirelessly for children in foster care. Your days are long and too often touched by heartbreak. But because of your dedication and concern, you help create joy and hope for the families you serve.

In honor of National Foster Care Month, here are some amazing foster care success stories. We hope you find them to be an inspirational and heartwarming reminder of why you work so hard for your children and families.

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Posted Tuesday, May 15, 2018 by Aaron Caldwell

Activate Your Free Enrollment in Northwoods University

Editor's note: this blog post was originally published on March 13, 2017. We continue to update it as new courses and options become available in Northwoods University.

If you’ve ever had a question about using our software, you’re probably aware that answers to your questions are at your fingertips, starting with our robust online product help and extending to points of contact within your agency and through the Northwoods Support Center.

Still, our customers told us they’d like to see more. What about new workers who just need some help getting started with the software? Experienced workers who’d like a little refresher on a specific task? Or even supervisors and program managers looking for resources to support their teams?

We’re excited to announce that, in addition to our existing sources for product help, all users now have on-demand access to tutorial videos and product training through Northwoods University.

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Posted Wednesday, May 9, 2018 by Rupam Chokshi

5 Ways a System of Engagement Benefits Child Welfare

Modernizing to the new Comprehensive Child Welfare Information System (CCWIS) creates a major opportunity for child welfare organizations to apply innovative solutions to overcome systematic barriers.

However, too many states and agencies may still view CCWIS as the next Statewide Automated Child Welfare Information System (SACWIS) with little change.

Where SACWIS was more of a “one-size-fits-all” model, CCWIS allows agencies to tailor their IT needs to align with their unique program requirements.

This opens the door for child welfare organizations to consider next-generation technology, like a system of engagement, that revolutionizes how social workers deliver services and interact with clients.

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Posted Monday, May 7, 2018 by Rich Bowlen

Traverse: Transforming the Way Child Welfare and Adult & Aging Agencies Work with Families to Improve Outcomes

"I'm big on efficiencies and using technology. If you're not using the latest and greatest software, you're behind." – Justin Zmyewski, Houston County (Minnesota) Commissioner

For Northwoods, the “latest and greatest software” means something that’s designed to work the way child welfare and adult & aging agencies work.

That’s why we created Traverse®—a content collection and case discovery solution that empowers child welfare and adult & aging agencies to make informed, confident decisions about safety.

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Posted Tuesday, March 27, 2018 by Team Northwoods

Celebrating Social Work Month

Social workers are superheroes. Here at Northwoods, we wholeheartedly believe that.

In honor of Social Work Month, we want to take a minute to say thank you to all of the brave and amazing social workers and caseworkers who inspire change, no matter how small, every day.

Since this year's theme is "Social Workers: Leaders. Advocates. Champions," we're sharing some of the best things we've heard about what motivates social workers to help vulnerable kids and families overcome some of life's toughest challenges. 

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Posted Thursday, March 15, 2018 by Rich Bowlen

How Does the Opioid Epidemic Impact Child Welfare Caseworkers?

Kristi Burre has spent almost 20 years working in public service and child protection, but she’s never seen a greater need to support her caseworkers than she does today.

As Deputy Director of Fairfield County Child and Adult Protective Services in Ohio, Kristi has a front row seat to watch how the opioid epidemic wreaks havoc both inside and outside the agency’s walls.

As a result, she says, “The needs of our families, the needs of our children, and the needs of our system are more critical than they’ve ever been before.”

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Posted Wednesday, March 7, 2018 by Team Northwoods

Building Software to Solve Social Problems (Q&A with Northwoods Chief Technology Officer Don Abney)

Don Abney, Northwoods’ Chief Technology Officer, has spent the last 20 years developing and delivering technology services across several industries. He’s also one of the smartest humans you’ll ever meet.

Don recently sat down with our Business Development team to answer some questions about how Product Delivery (PD) at Northwoods continues to evolve and innovate to meet customers' needs.

His answers were just too good not to share!

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Posted Wednesday, December 20, 2017 by Team Northwoods

Top 7 Northwoods Blog Posts of 2017

It's that time again! As each year comes to a close, we like to recap the top blog posts from the last 365 days. If you're a new reader or subscriber, this is your chance to catch up on all the good stuff you might have missed.

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Posted Monday, December 4, 2017 by Justin Swain

Celebrating 10 Years of Community Contributions

“Jessica and I were finishing up some Christmas shopping and this guy pulled out a credit card and paid for our purchase. His name is Jeff and his company Northwoods lets them do these random acts of kindness. They just became our Christmas miracle.”

This is the story of one family the Northwoods Foundation helped this past Christmas as part of its “Layaway Payoff”—an annual program meant to spread Christmas cheer to local families.

However, the “random” act of kindness shared in this story really wasn’t so random at all. It’s one of many ways the Northwoods Foundation provides a platform for Northwoods employees to give back and help fulfill a big mission: work together to leave a lasting and meaningful impact on the world. It exemplifies what the Northwoods Foundation is all about—helping people and communities in need.

This year marks the Foundation’s 10th anniversary, and we’re celebrating with a look back at some notable contributions and stories from the last 10 years.

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Posted Tuesday, November 28, 2017 by Team Northwoods

#GivingTuesday: 10 Ways to Give Back This Holiday Season Without Breaking the Bank

Today is #GivingTuesday, a global day of giving celebrated annually on the Tuesday after Thanksgiving.

Since its inauguration in 2012, #GivingTuesday has become the unofficial kickoff to the year-end/holiday charitable season.

For many, "giving back" simply means making a monetary donation to the charity of their choice.

However, we recognize that not everybody has the means to support their favorite causes financially. 

In celebration of #GivingTuesday, we've compiled 10 ways you can give back without breaking the bank.

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