As your human services agency navigates the complex technology buying process, you may find yourself wondering what external funding streams are available, outside of your agency’s budget, and how to access them to support or enhance your upcoming project. Local, state, and national grant opportunities are a resource you can strategically leverage to support innovation, modernization, and workforce initiatives.Read More
Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.
Adult & aging caseworkers are stretched for time and resources trying to balance paperwork requirements and spending quality time with clients. They want to focus on assessing clients’ needs and coordinating services, but administrative roadblocks stand in the way.Read More
Another year is coming to a close and that means it's time to recap our top blogs of 2022. Whether you're new here (welcome!) or a regular reader (welcome back!), we hope you'll find something new and insightful in this year's list.
Subscribe to the blog via email so you never miss out on future content or get in touch with our team if certain trends, topics, or challenges are on your mind as we head into the new year. As always, thanks for reading along with us!Read More
In a recent blog on solving the human services staffing crisis, I mentioned wanting to shout from the rooftops about partnerships between academic institutions and local and state agencies.
My bias is showing in this area due to my time in the University of Wisconsin–Madison Title IV-E Public Child Welfare Training Program and seeing that partnership between academia and local child welfare agencies play out to the benefit of all stakeholders involved. Without that program, and the mentorship and funding that came along with it, I may not have become a committed child welfare practitioner who, despite transitioning away from direct practice, is still dedicated to this field today.Read More
“We have all this great data in Traverse. The way we're organizing it, we can pull it out in a meaningful way.” – Cathy Lytch, Social Services Director, Brunswick County Department of Social Services (DSS)
This feedback from a customer is one of the reasons why we built our flagship software Traverse® in the first place. We often hear how workers spend too much time collecting, entering, and verifying data, but not enough time using it to inform decisions and actions. The same goes for agency leaders who have a trove of valuable insight buried in their systems for collecting data for compliance and reporting.Read More
Traverse®—Northwoods' cloud-based document management, forms management, mobility, and case discovery software—digitizes entire case files and mobilizes content to enable social work from anywhere. It surfaces critical information to help child welfare teams feel more supported and manage the complexity of today’s cases. As a result, agencies can better meet performance measures and permanency goals.Read More
Behavioral assessments. Psychological reports. Safety plans. Court documents.
Medical histories. Risk factors. Protective factors. Traumatic triggers.
Previous interventions. Transitions and placements. Drug involvement.
In August, a few Northwoodians attended the American Public Human Services Association’s (APHSA) Economic Mobility and Well-Being Conference. From sessions on emerging from the pandemic, adapting policies and processes, and developing the workforce, a few themes emerged about where the industry is heading as “the unwinding” draws closer. Keep reading for some additional insight on each theme:Read More
We may never be able to predict where the industry is heading in the next five to 10 years, but we do know there are some key issues facing human services today that will continue to impact the industry tomorrow. Modern technology is a linchpin in how successfully agencies can address them.
Our eBook, “Modernizing Human Services: Technology’s Integral Role in Addressing Key Issues,” dives into a few of these critical issues (think caseworker burnout and client disengagement) and explores the role that technology plays in overcoming each one. Keep reading for a short summary of how IT and program leaders can be the hero to human services caseworkers who need immediate support to help clients today, while positioning agencies for continued success in the long term.Read More
When the COVID-19 public health emergency (PHE) ends and Medicaid, CHIP, SNAP, and TANF waivers expire, will your human services agency be ready? The PHE was just extended through October and may remain in place through the end of 2022. Either way, the impact of the PHE ending will be felt soon.
When states begin to resume eligibility reviews, up to 15 million people could lose their current Medicaid or CHIP coverage through a process called “the unwinding.” (Also worth noting: around one in four Americans are currently enrolled in Medicaid or CHIP.) At the same time, tens of millions of SNAP participants could see a reduction in coverage too (or lose it entirely) when emergency allotments and administrative flexibilities end.Read More