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Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Posted Wednesday, April 13, 2022 by Team Northwoods

Wearing Blue Unites Ohio Against Child Abuse

Since 2012, children services agencies, partners, and businesses across Ohio have shown support for child abuse prevention by participating in "Wear Blue," a statewide awareness campaign that takes place on the second Wednesday of every April, Child Abuse Prevention Month. Ohioans are encouraged to wear blue that day—to work, to school, to a community event, or at home—to show support for preventing child abuse and neglect.

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Posted Friday, April 8, 2022 by Team Northwoods

Forget About the Price Tag: Critical Factors Beyond Cost When Buying Human Services Technology

How much does human services technology cost? It’s a simple question with a complex answer.

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Posted Thursday, March 10, 2022 by Team Northwoods

Links We Love: Breaking the Burnout Cycle in Human Services [Resource Roundup]

The helpers are tired. Add the pandemic and the “Great Resignation” on top of already challenging, high-stress work and it’s no surprise that the human services workforce is in crisis.

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Posted Tuesday, March 8, 2022 by Team Northwoods

Why Do Social Workers Burn Out?

Social worker burnout and turnover have always been a significant problem in human and social services. Turnover in child welfare has ranged from 20-40% annually for the last two decades. But today the stakes are higher than ever. Frontline workers are mentally, emotionally, and physically drained.

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Posted Monday, February 21, 2022 by Team Northwoods

Hybrid is Here to Stay: How to Support Remote Teams in Human Services

Editor’s note: We originally published this post in March 2020—just days after the start of the pandemic as many caseworkers and agency leaders were still navigating the transition to remote work. Nearly two years later, we’ve learned that remote and hybrid work models are now here to stay.

Social services agencies have found benefits in hybrid and remote options for their workforce and clients alike and have begun to implement permanent flexible work polices to stay competitive to applicants. Despite the benefits, the task of fundamentally shifting work models is still a challenge. The same tips are still applicable, but the impact has changed, especially now that the social services workforce is in crisis.

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Posted Wednesday, February 9, 2022 by Team Northwoods

Strategies for Success: Realizing the Value of Cloud Technology for Human Services

As human services agencies have grown more comfortable with the idea of cloud technology, the conversation has shifted from “what should we do?” to “how do we get it right?”

In our experience, your agency will be more successful if you have a solid answer to that second question from the very beginning. If you recognize the difference between moving to the cloud simply to check a box and doing it in a purposeful, thoughtful way, you’re more likely to find a solution that provides long-term value and return on investment for both your agency and the community you serve.

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Posted Thursday, January 27, 2022 by Team Northwoods

Here’s How Child Welfare Customers Say Traverse Helps Them Focus on Families [Resource Recap]

“If we can use our resources to prop the family up and mitigate risks to keep the children in the home, that's an agency win for us at all levels—financial, resource support, workload management. That's what we strive to do as an entire child welfare division.”

Hannah Webster, child welfare manager at Mesa County Department of Human Services, is one of many customers we’ve spoken to over the years to learn why their agency has invested in our document management, forms management, and mobility software, Traverse®, in child welfare.

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Posted Thursday, January 13, 2022 by Team Northwoods

Can't Miss Conferences for Human Services in 2022

Over the past several years, this blog post has become a go-to resource for readers looking for information about the best industry conferences to keep up to date on key issues, trends, and topics impacting human services.  

Well, like everything else, COVID-19 continues to impact many of the conferences and events we would typically recommend. Since things remain up in the air as we start the new year, many organizations are still figuring out their plans for moving forward. Despite all that, we want to provide some information to help you find the best events to fill your schedulein person or virtually.

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Posted Tuesday, December 14, 2021 by Team Northwoods

Readers' Choice Recap: Top Blog Posts of 2021

As another year comes to a close, it's time to recap our top blogs of 2021.

Below is a countdown of this year's posts that our readers found most insightful. Remember, you can subscribe any time to make sure you never miss out on future content.

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Posted Tuesday, December 7, 2021 by Team Northwoods

Links We Love: Best Practices for Modernizing Human Services Technology [Resource Roundup]

You want to read up on the important topics and trends impacting human services, but that’s much easier said than done when you’ve already got so much else on your plate.

Sound familiar? If so, we’ve got you covered.

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