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Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Posted Wednesday, May 17, 2017 by Rich Bowlen

New Research and Reading Recommendations for Child Welfare

The more you know, the better decisions you can make on behalf of a child. But finding time to sift through research and read up on the trends impacting the industry is easier said than done.

As the former director of a child and adult protective services agency, I know how hard it is to keep up with the information in your own cases, let alone what’s going on outside the agency’s walls. That’s why I try to always carve out time to identify valuable tools, links, and resources that can help any director researching critical topics and trends like change management, CCWIS, and technology in social work.

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Posted Wednesday, May 10, 2017 by Team Northwoods

35 Apps for the Mobile Social Worker

Social workers spend so much of their time in the field visiting families and traveling between appointments. But workers don't have to be away from important information just because they're away from their computers.

Here are 35 apps that can help mobile social workers stay safe, save time, engage kids and adults, find resources for clients, and even deal with stress.

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Posted Thursday, April 27, 2017 by Rich Bowlen

Traverse in Action: Complete Case History Helps Social Workers Achieve Permanence for Children

Angel, a Foster Care & Treatment Social Worker in North Carolina, and Andrea, a Caseworker & Kinship Assessor in Ohio, are working toward the same goal: find the best placement the first time for a child coming into each of their agency’s care.

But critical information about the child—relatives, behavioral issues, or medical history—is often hidden or virtually impossible to retrieve. Without a full picture of the child’s detailed past and present, it’s difficult for Angel and Andrea to find the right placement at the right time, and most importantly, the first time.

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Posted Tuesday, April 25, 2017 by Rich Bowlen

Meet Traverse: Case Discovery. Confident Decisions. Safer Children and Families.

Finding the best placement the first time for a child coming into care is every foster care or kinship social worker’s mission. But that’s easier said than done when you only have a partial understanding of the child’s story. What if you could uncover a complete history of previous placements, medications, behavioral issues, and other key information to shape your decision? Imagine if that child's case file could talk to you.

Maybe you’re new to the case or an on call social worker required to immediately find a safe place for a child to stay the night. With little time and a lot at stake, you need a complete understanding of the family and case in a moment’s notice. What are the important medical and emotional needs? What can help minimize trauma? Imagine if you could gain immediate insights from a wealth of historical knowledge to make quick decisions about safety and lessen the hurt just a little.

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Posted Friday, April 21, 2017 by Team Northwoods

The Big Idea Becomes Reality to Help Kids and Caseworkers

Here at Northwoods, we’re big believers that our past should always shape our future. This week, we’re sharing a little piece of Northwoods’ historyas told by our executive vice president and chief operating officer, Chris Carlsonto give you a glimpse into where we’ve been and where we’re heading. This is chapter 4 (here are chapter 1, chapter 2, and chapter 3 in case you missed them).

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Posted Thursday, April 20, 2017 by Team Northwoods

Two Guys, One Idea, and the Possibility to Help Hundreds of Kids in Need

Here at Northwoods, we’re big believers that our past should always shape our future. This week, we’re sharing a little piece of Northwoods’ historyas told by our executive vice president and chief operating officer, Chris Carlsonto give you a glimpse into where we’ve been and where we’re heading. This is chapter 3 (here are chapter 1 and chapter 2 in case you missed them).

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Posted Wednesday, April 19, 2017 by Team Northwoods

The Social Worker with a Big Mission: Do the Most Good for the Most Kids

Here at Northwoods, we’re big believers that our past should always shape our future. This week, we’re sharing a little piece of Northwoods’ historyas told by our executive vice president and chief operating officer, Chris Carlsonto give you a glimpse into where we’ve been and where we’re heading. This is chapter 2 (here’s chapter 1 in case you missed it).

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Posted Tuesday, April 18, 2017 by Team Northwoods

Just A Small-Town Guy Wanting to Make a Difference in the World

Here at Northwoods, we’re big believers that our past should always shape our future. This week, we’re sharing a little piece of Northwoods’ historyas told by our executive vice president and chief operating officer, Chris Carlsonto give you a glimpse into where we’ve been and where we’re heading. This is chapter 1.

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Posted Thursday, April 13, 2017 by Greg Tipping

Get the Scoop on Cabarrus County DHS’ Lobby Modernization Success

You may have heard us talk before about the amazing results our friends at Cabarrus County Department of Human Services (DHS) have seen since redesigning their lobby, upgrading technology, and modernizing business processes. Now, we’re also sharing the nitty gritty details behind how Cabarrus County made the project—and its resulting success—happen.

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Posted Tuesday, March 21, 2017 by Rich Bowlen

10 Tips on Self-Care for Social Workers

Social workers often spend so much of their time advocating and standing up for children and families that they sometimes overlook the importance of taking care of themselves. While the rewards of being a social worker are plentiful, the job can take its toll – mentally and physically.

Here are 10 simple ways social workers can practice self-care, manage stress and burnout, and boost their well-being even on the most difficult days.

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