As it evolves, technology provides human services organizations the opportunity to look at efficiencies in a way they have never been able to do before. National Association of Social Workers (NASW) developed new Standards for Technology in Social Work Practice to ensure all social workers and caseworkers use these new tools ethically and responsibly.
Technology provides human services organizations the opportunity to look at efficiencies in a way they have never been able to do before. As technology offerings continue to evolve, so does the need for standards to ensure social workers and caseworkers are using these new tools ethically, responsibly, and in a way that moves the entire industry forward.
National Association of Social Workers (NASW), along with Association of Social Work Boards (ASWB), Council on Social Work Education (CSWE), and Clinical Social Work Association (CSWA), recently published a 60-page guide to set standards regarding the use of technology in four key areas:
- Providing information to the public;
- Designing and delivering services;
- Gathering, managing, storing, and accessing information about clients; and
- Educating and supervising social workers.
The standards also provide a framework to address possible benefits, challenges, and risks associated with using technology.
This is a great resource for all of human services—whether you’re just starting to dip your toes in the technology waters, or you’re a seasoned pro exploring new tools and the opportunities they present.