At Northwoods, we are focused on starting with why. I believe starting with why provides a constant reminder for the team of the collective goal we are all working toward, which is ultimately to improve outcomes for children and families by empowering the practice.
To do this, we need to meet the user where they are—both physically, and in terms of practice.
As one of APHSA’s 2019 Emerging Leaders, I was invited to present a poster at the annual ISM conference showcasing a solution that Northwoods has implemented.
I chose to present on this topic, Meeting Users Where They Are, because it influences every solution and service we offer.