Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Team Northwoods's Articles

Team Northwoods
Our team of human services experts cover key topics and trends impacting the industry and help agencies gain support for modern technology solutions.
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Posted Tuesday, June 28, 2016 by Team Northwoods

Understanding and Applying the Human Services Value Curve

Last month, a few Northwoodians attended APHSA’s National Health & Human Services Summit. We attended sessions focused on predictive analytics, preventative care, improving outcomes, and integrating services, all of which had one theme in common: transforming the industry through the Human Services Value Curve.

What is the Human Services Value Curve, you ask? Keep reading to learn more.

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Posted Tuesday, June 21, 2016 by Team Northwoods

16 Inspirational iPad Wallpapers for Social Workers

Being a social worker can be challenging. After a difficult home visit, court hearing, or day in the field, inspiration can be especially hard to come by. So, why not carry a little bit of it with you?

We created these inspirational wallpapers for your iPad, tablet, or desktop to help you keep going, even when the going gets tough. Save your favorite (or all of them, if you'd like!) for the next time you need a motivational boost or to remind yourself of the amazing work you're doing.

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Posted Tuesday, May 10, 2016 by Team Northwoods

Cabarrus County’s Modern Lobby Means Happy Clients


That’s how caseworkers and clients described the lobby at Cabarrus County Department of Social Services (DHS).

The agency was performing well until the economic downturn hit.

Then Cabarrus County DHS faced pressures common to human services agencies across North Carolina and the entire country – an influx of Medicaid clients from the Affordable Care Act, adjusting to the state’s case management system, NC FAST, and seasonally busy times for crisis or energy assistance.

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Posted Tuesday, September 23, 2014 by Team Northwoods

Stand Together With Georgia Cares

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Posted Tuesday, June 10, 2014 by Team Northwoods

How a Well-Designed Taxonomy Can Increase Your Agency’s ECM Success

Editor’s note: The right taxonomy is just one element of modern technology that’s designed to put the human back in human services. Read our new post, Not Your Average Electronic Document Management System, to learn more about what features can make information more searchable, discoverable, and useable.

Resourceful human services agencies are constantly on the lookout for opportunities to modernize their enterprise content management system (ECM/ECMS) and/or electronic document management system (EDMS). The stakes are high on these large projects, and there’s a great deal of pressure placed on the agency’s IT leaders and staff to succeed.

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