Blog

Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Team Northwoods's Articles

Posted Wednesday, September 4, 2019 by Team Northwoods

The Northwoods Guide to IT Solutions Management (ISM) 2019

APHSA’s IT Solutions Management (ISM) for Human Services Conference is hands down one of our favorite conferences of the year. It’s a great opportunity to hear from experts at all levels of government about the most important IT topics and innovations impacting human services.

That said, we know ISM can also be overwhelming—especially if you’ve never been before.

We asked our team to share their advice to help you make the most of the 2019 conference, including tips for first-time attendees, sessions we suggest adding to your agenda, and of course, all the ways you can connect with Northwoods. We look forward to seeing you in Milwaukee!

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Posted Friday, July 12, 2019 by Team Northwoods

HSITAG: Bringing Positive Change to Health and Human Services

“Partnership is how we’re going to elevate Ohio to the next level.” – Ervan Rodgers, Chief Information Officer and Assistant Director, State of Ohio

In June, Columbus had the honor of hosting one of the monthly Human Services Information Technology Advisory Group (HSITAG) Public Sector Council Meetings at the iconic Ohio Statehouse.

State CIO Ervan Rodgers, along with Ohio Job and Family Service Directors’ Association (OJFSDA) Executive Director Joel Potts and RecoveryOhio Director Alisha Nelson, talked about some of the most significant IT initiatives underway in Ohio to modernize how our government delivers and coordinates services.

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Posted Thursday, June 6, 2019 by Team Northwoods

Technology Regression Happens. Here’s How to Fix It.

It’s no secret that technology is a huge investment. If you’ve put significant time and resources toward integrating technology throughout your agency’s daily flow of activities, you expect to see ongoing, long-term results long after your initial purchase.

But what happens when you stop seeing those returns? The reality is, even the most successful technology implementations can get off track down the line—especially several years later.

People turn over. Crises interrupt operations. Processes change. Time passes. If the way you use technology doesn’t adapt to the way you work, the efficiencies and time savings you once gained may slowly trickle away.

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Posted Wednesday, May 15, 2019 by Team Northwoods

National Foster Care Month: Organizations Doing Amazing Work for Children and Youth

National Foster Care Month recognizes the role that each person can play in enhancing the lives of more than 440,000 children and youth in foster care, plus hundreds of thousands more who have aged out or found permanent homes.

To honor it, we’re shining the spotlight on some of the organizations doing amazing work to support these kids and their families across the country.

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Posted Tuesday, March 19, 2019 by Team Northwoods

An Essential Reading List for Human Services Agency Leaders

No matter how many different priorities human services agency leaders juggle, one thing always remains the same: wanting to deliver the best possible experience and outcomes for the families that rely on your agency’s services.

That means carving out time to research what trends, tools, and emerging technologies can have the most significant impact on the industry, as well as what can be learned from other agencies, programs, or states.

We’ve rounded up some of our favorite government, human services, and technology websites to help you get ahead of the curve. You can also follow all the sites mentioned below (and more!) with our Twitter list.

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Posted Tuesday, December 11, 2018 by Team Northwoods

Top 5 Northwoods Blog Posts of 2018

This year's list is full of expert content, inspirational stories to remind you why you do what you do, and other resources to help you utilize social work technology.

Happy reading!

(By the way, want to get more great articles like these written just for human services delivered straight to your inbox next year? Subscribe here.)

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Posted Wednesday, November 28, 2018 by Team Northwoods

Adventure Therapy Camps Aim to Help Ohio Kids Overcome Childhood Trauma

In recent years, “adventure therapy” has emerged as an engaging and effective way to help and heal children who have experienced trauma. Last month, several Northwoodians volunteered at a 3-day, immersive camp dedicated to this cause. They had such an overwhelmingly positive experience that we felt compelled to share a little bit about adventure therapy and how these camps can impact kids.

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Posted Friday, September 14, 2018 by Team Northwoods

Health and Human Services Technology for High-Value Work (Q&A with Rupam Chokshi, 2018 APHSA Emerging Leader)

Rupam Chokshi, director of product marketing, has been an integral part of our organization for many years and continues to help us grow and improve. His in-depth knowledge of the health and human services (HHS) sector, modernization of technology, and improvement of business processes is a key factor in Northwoods’ ability to build software solutions that are designed around solving state and local HHS agencies’ most important problems. 

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Posted Tuesday, March 27, 2018 by Team Northwoods

Celebrating Social Work Month

Social workers are superheroes. Here at Northwoods, we wholeheartedly believe that. In honor of Social Work Month, we want to take a minute to say thank you to all of the brave and amazing social workers and caseworkers who inspire change, no matter how small, every day.

Since this year's theme is "Social Workers: Leaders. Advocates. Champions," we're sharing some of the best things we've heard about what motivates social workers to help vulnerable kids and families overcome some of life's toughest challenges. 

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Posted Wednesday, March 7, 2018 by Team Northwoods

Building Software to Solve Social Problems (Q&A with Northwoods Chief Technology Officer Don Abney)

Don Abney, Northwoods’ Chief Technology Officer, has spent the last 20 years developing and delivering technology services across several industries. He’s also one of the smartest humans you’ll ever meet.

Don recently sat down with our Business Development team to answer some questions about how Product Delivery (PD) at Northwoods continues to evolve and innovate to meet customers' needs.

His answers were just too good not to share!

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