Blog

Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Team Northwoods's Articles

Team Northwoods
Our team of human services experts cover key topics and trends impacting the industry and help agencies gain support for modern technology solutions.
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Posted Tuesday, April 23, 2019 by Team Northwoods

How to Knock Down Common Productivity Hurdles in Child Welfare

It’s no secret that child welfare social workers are more time-strapped than ever.

This presents a constant challenge for supervisors and directors as well: figuring out how to help workers be productive and drive meaningful outcomes in environments that don’t naturally lend themselves to it.

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Posted Thursday, April 4, 2019 by Team Northwoods

Human-Centered Design: How Northwoods Builds Solutions Around You

Editor’s note: you’ve likely heard people talking quite a bit lately about “human-centered design” (or “user-centered design,” “user-experience (UX) design,” or other similar terms). While it might seem like a relatively new trend to some, it has been the foundation upon which Northwoods has developed and delivered our products for years. We invited our product design leader, Jason Wintersteller, to share a bit more about our human-centered design approach and how it influences everything we do.

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Posted Tuesday, March 19, 2019 by Team Northwoods

An Essential Reading List for Human Services Agency Leaders

No matter how many different priorities human services agency leaders juggle, one thing always remains the same: wanting to deliver the best possible experience and outcomes for the families that rely on your agency’s services.

That means carving out time to research what trends, tools, and emerging technologies can have the most significant impact on the industry, as well as what can be learned from other agencies, programs, or states.

We’ve rounded up some of our favorite government, human services, and technology websites to help you get ahead of the curve. You can also follow all the sites mentioned below (and more!) with our Twitter list.

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Posted Friday, March 1, 2019 by Team Northwoods

Child Welfare Call to Action: Don't Wait to Innovate

The idea of technology innovation can be simultaneously exciting and overwhelming in child welfare.

On one hand, the potential to impact outcomes with mobility, analytics, or artificial intelligence (AI) is enticing. Imagine how quickly you’ll be able to initiate meaningful supportive services for children and families if you’re not tethered to the office or archaic ways of service delivery. Imagine if you could gain immediate insight from a wealth of historical knowledge to inform quick decisions about safety.

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Posted Tuesday, December 11, 2018 by Team Northwoods

Top 5 Northwoods Blog Posts of 2018

This year's list is full of expert content, inspirational stories to remind you why you do what you do, and other resources to help you utilize social work technology.

Happy reading!

(By the way, want to get more great articles like these written just for human services delivered straight to your inbox next year? Subscribe here.)

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Posted Wednesday, November 28, 2018 by Team Northwoods

Adventure Therapy Camps Help Ohio Kids Overcome Childhood Trauma

In recent years, “adventure therapy” has emerged as an engaging and effective way to help and heal children who have experienced trauma. Last month, several Northwoodians volunteered at a 3-day, immersive camp dedicated to this cause. They had such an overwhelmingly positive experience that we felt compelled to share a little bit about adventure therapy and how these camps can impact kids.

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Posted Wednesday, August 29, 2018 by Team Northwoods

Tech Talk 101: 30 Child Welfare Technology and Business Terms to Know

Child welfare technology is constantly evolving: trends ebb and flow, policies and mandates change, and new tools become available seemingly every day.

Beyond changing how work gets done, it’s also changing the way you talk about it—both about your challenges and how technology can be used to help solve them.

We’ve compiled a list of terms you’ve likely heard in conversation or come across in practice articles related to technology, along with their definitions, how they relate to each other, and what they mean for child welfare.

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Posted Tuesday, August 21, 2018 by Team Northwoods

Debunking Common Child Support Myths and Misperceptions

“Providing for our children is one of humanity’s worthiest and most fundamental endeavors. Children are the best part of ourselves—the sum of our past and the promise of our future, the guarantee that our lives and values and dreams will flourish long after we are gone.”

- Former President Bill Clinton, in his original National Child Support Awareness Month proclamation from 1995

In honor of Child Support Awareness Month and everything child support programs do to help children, we’re debunking some commonly heard myths about the program.

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Posted Tuesday, June 5, 2018 by Team Northwoods

Is Your Economic Assistance Program Using the Right Document Capture Tools?

Editor’s note: Modern technology can help make the information you capture more searchable, discoverable, and useable to help others. Read our new post, Not Your Average Electronic Document Management System, to learn more about what features to look for when you modernize.

Economic assistance caseworkers face constant deadlines to process applications and redeterminations.

However, outdated, inefficient document management tools and processes often get in the way, which can delay clients from receiving the benefits they need.

This could leave them feeling frustrated and vulnerable. Of course, that’s the opposite of what caseworkers are aiming to do.

The good news? The right technology can help alleviate these problems, allowing caseworkers to serve their clients quickly and professionally and start them on the path to stability and well-being.

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Posted Monday, May 7, 2018 by Team Northwoods

Traverse: Transforming How Human Services Agencies Work with Families

"I'm big on efficiencies and using technology. If you're not using the latest and greatest software, you're behind." – Justin Zmyewski, Houston County (Minnesota) Commissioner

For Northwoods, the “latest and greatest software” means something that’s designed to work the way child welfare and adult & aging agencies work.

That’s why we created Traverse®—a content collection and case discovery solution to empower child welfare and adult & aging caseworkers with the right information at the right time to make informed, confident decisions.

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