Human services agencies are constantly fighting to make time for meaningful, high-value work with clients, while maintaining compliance and maximizing efficiency.Read More
Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.
For many, the new year signals a fresh start. A clean slate. The opportunity to think or act differently. What if we applied this same mindset to human services technology?
What if we stopped feeling restricted by outdated systems, processes, and policies, and focused instead on what we can do today that we couldn’t do in the past?Read More
Editor's note: this post was originally published on August 15, 2017. We recently refreshed the list to give you twice the amount of helpful tips!
Human services agencies face several hurdles when it comes to investing in technology.
Yet, even when resources are limited, it’s not impossible to come up with the money to purchase and maintain innovative technology solutions. (Plus, the short-term cost won’t seem so bad once you realize the long-term value of your investment!)
All it takes is a little upfront planning and creative thinking.Read More
Imagine you’re a working parent balancing three minimum wage jobs to provide stability for your family but find yourself needing to apply for temporary assistance to get by.
You don’t have much time between shifts, so you drive to your local agency to start the application process over your 45-minute lunch break … only to get stuck in line as soon as you enter the lobby. You’re not sure where to go or what to do. Do you stay and risk getting back to work late? Do you come back tomorrow and hope you’ll get served faster?
To the vulnerable citizens who need your help, a line in your lobby may feel like an immediate disservice.Read More
We know many states and agencies still have lingering questions and concerns surrounding the Family First Prevention Services Act (FFPSA), so we’ve rounded up several recent articles and resources to help you assess your options, plan for the best way to move forward, and navigate the impending change.
Editor’s note: we originally published this post on June 11, 2019. Since FFPSA has now officially gone into effect (despite most states delaying implementation), we’re continuously updating it to include new resources.Read More
APHSA’s IT Solutions Management (ISM) for Human Services Conference is hands down one of our favorite conferences of the year. It’s a great opportunity to hear from experts at all levels of government about the most important IT topics and innovations impacting human services.
That said, we know ISM can also be overwhelming—especially if you’ve never been before.
We asked our team to share their advice to help you make the most of the 2019 conference, including tips for first-time attendees, sessions we suggest adding to your agenda, and of course, all the ways you can connect with Northwoods. We look forward to seeing you in Milwaukee!Read More
“Partnership is how we’re going to elevate Ohio to the next level.” – Ervan Rodgers, Chief Information Officer and Assistant Director, State of Ohio
In June, Columbus had the honor of hosting one of the monthly Human Services Information Technology Advisory Group (HSITAG) Public Sector Council Meetings at the iconic Ohio Statehouse.
State CIO Ervan Rodgers, along with Ohio Job and Family Service Directors’ Association (OJFSDA) Executive Director Joel Potts and RecoveryOhio Director Alisha Nelson, talked about some of the most significant IT initiatives underway in Ohio to modernize how our government delivers and coordinates services.Read More
It’s no secret that technology is a huge investment. If you’ve put significant time and resources toward integrating technology throughout your agency’s daily flow of activities, you expect to see ongoing, long-term results long after your initial purchase.
But what happens when you stop seeing those returns? The reality is, even the most successful technology implementations can get off track down the line—especially several years later.
People turn over. Crises interrupt operations. Processes change. Time passes. If the way you use technology doesn’t adapt to the way you work, the efficiencies and time savings you once gained may slowly trickle away.Read More
National Foster Care Month recognizes the role that each person can play in enhancing the lives of more than 440,000 children and youth in foster care, plus hundreds of thousands more who have aged out or found permanent homes.
To honor it, we’re shining the spotlight on some of the organizations doing amazing work to support these kids and their families across the country.Read More