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Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Posted Tuesday, June 28, 2016 by Rich Bowlen

Understanding and Applying the Human Services Value Curve

A new Northwoodians attended APHSA's National Health & Human Services Summit in May, where sessions focused on transforming the industry through the Human Services Value Curve. We rounded up some resources to help agencies better understand the Value Curve, plus think about how applying it can lead to better outcomes and greater impact.

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Posted Thursday, June 23, 2016 by Rich Bowlen

How to Assemble a "Justice League" of Tech Teams

With the right team involved at the right time, you can increase user adoption and ensure the success of your technology implementation. We’ve identified four categories of members to include in your technology implementation team, as well as how to evaluate who should fulfill each role.

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Posted Tuesday, June 21, 2016 by Team Northwoods

15 Inspirational iPad Wallpapers for Social Workers

Being a social worker can be challenging. We created these 15 inspirational iPad wallpapers to help keep you going, even when the going gets tough.

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Posted Wednesday, June 8, 2016 by Rich Bowlen

Removing the Risk Factor from Organizational Process Change

Change can be difficult for organizations and individuals alike. Nevertheless, human services agencies must embrace organizational process changes – and the risk and fear that accompany them – in order to drive continuous improvement. Learn how to mitigate risk and remove fear from organizational process change to ensure your agency’s future initiatives will succeed.

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Posted Monday, May 30, 2016 by Rich Bowlen

5 Proven Ways to Make Technology Adoption Stick in Human Services

Technology is improving efficiencies in the workplace like never before. So why is it that so many human services agencies struggle with getting their teams to adopt these new tools? If you want to make technology adoption stick, follow these five proven – and practical – ways to make sure any new technology you roll out within your agency has the impact you’ve been planning for.

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Posted Tuesday, May 10, 2016 by Greg Tipping

Cabarrus County’s Modern Lobby Means Happy Clients

Cabarrus County Department of Human Services’ (DHS) clients were frustrated by a confusing lobby and long waits, which had a ripple effect on the agency’s efficiency. Cabarrus County DHS partnered with Northwoods to redesign the lobby, upgrade appointment management software for caseworkers, and modernize business processes to reduce client and caseworker frustration and process applications for services much faster.

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Posted Wednesday, April 13, 2016 by Rich Bowlen

Wearing Blue Unites Ohio Against Child Abuse

Northwoodians proudly united with child welfare advocates across Ohio by donning our blue for Wear Blue to show support for Child Abuse Prevention Month.

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Posted Friday, March 25, 2016 by Tiffany Himmelreich

What is the Best Thing About Social Work?

In honor of Social Work Month 2016, we’re sharing a snapshot of social workers' answers to four questions about social work each Friday in March. The last question: What is the best thing about social work?

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Posted Friday, March 18, 2016 by Tiffany Himmelreich

What Stereotype About Social Work Would You Clear Up?

In honor of Social Work Month 2016, we’re sharing a snapshot of social workers' answers to four questions about social work each Friday in March. This week workers answer the question: What stereotype about social work would you clear up?

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Posted Friday, March 11, 2016 by Tiffany Himmelreich

What Is the Most Challenging Thing About Social Work?

In honor of Social Work Month 2016, we’re sharing a snapshot of social workers' answers to four questions about social work each Friday in March. This week workers answer a tough question: What is the most challenging thing about social work?

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