As government agencies get more comfortable with technology, a new challenge arises: integrating disparate systems to securely exchange data and information so agencies can use it to improve service delivery and make informed decisions. We invited Senior Solution Architect Greg Davis to give a peek behind the curtains at how our integration team helps customers connect their systems and data in a way that ultimately benefits both the agency and the communities it serves.Read More
Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.
It’s no secret that child welfare social workers are more time-strapped than ever.
This presents a constant challenge for supervisors and directors as well: figuring out how to help workers be productive and drive meaningful outcomes in environments that don’t naturally lend themselves to it.Read More
Cases increasing in complexity. Increased referrals. Impact of opioids. Rising need for out-of-home placement. Antiquated systems and processes. Employee turnover and retention.
These are just a handful of the challenges that make it difficult for child welfare agencies to fulfill their missions to safeguard and deliver the highest possible quality of service to the most vulnerable children, youth, and families in their communities.Read More
In child welfare agencies across the country, social workers and front-line supervisors encounter significant obstacles when finding the best placement for a child in an emergency, are expected to evaluate every psychotropic medication use in youth in foster care, and face the seemingly impossible task of staying on top of cases that open and re-open over several years.
For some, innovative technology solutions have helped them to overcome these systemic barriers. Implementing a system of engagement designed to increase efficiency and improve service delivery, for example, has helped these agencies to take full advantage of their case content—collecting, analyzing, and displaying the critical data and information needed to make confident decisions about child safety.Read More
Child welfare technology is constantly evolving: trends ebb and flow, policies and mandates change, and new tools become available seemingly every day.
Beyond changing how work gets done, it’s also changing the way you talk about it—both about your challenges and how technology can be used to help solve them.
We’ve compiled a list of terms you’ve likely heard in conversation or come across in practice articles related to technology, along with their definitions, how they relate to each other, and what they mean for child welfare.Read More
Modernizing to the new Comprehensive Child Welfare Information System (CCWIS) creates a major opportunity for child welfare organizations to apply innovative solutions to overcome systematic barriers.
However, too many states and agencies may still view CCWIS as the next Statewide Automated Child Welfare Information System (SACWIS) with little change.
Where SACWIS was more of a “one-size-fits-all” model, CCWIS allows agencies to tailor their IT needs to align with their unique program requirements.
This opens the door for child welfare organizations to consider next-generation technology, like a system of engagement, that revolutionizes how social workers deliver services and interact with clients.Read More
"I'm big on efficiencies and using technology. If you're not using the latest and greatest software, you're behind." – Justin Zmyewski, Houston County (Minnesota) Commissioner
For Northwoods, the “latest and greatest software” means something that’s designed to work the way child welfare and adult & aging agencies work.
That’s why we created Traverse®—a content collection and case discovery solution that empowers child welfare and adult & aging agencies to make informed, confident decisions about safety.Read More