Posted Thursday, January 27, 2022 by Team Northwoods

How Child Welfare Customers Say Traverse Helps Them Focus on Families

“If we can use our resources to prop the family up and mitigate risks to keep the children in the home, that's an agency win for us at all levels—financial, resource support, workload management. That's what we strive to do as an entire child welfare division.”

Hannah Webster, child welfare manager at Mesa County Department of Human Services, is one of many customers we’ve spoken to over the years to learn why their agency has invested in our document management, forms management, and mobility software, Traverse®, in child welfare.

Another is Mae Major, director of children & family services at Seneca County Children’s Services, who says, "We can go through an entire file in a matter of minutes. That has saved a lot of time, made things go smoother with the families, and we’ve gotten better at placing children with family." 

We know technology is a big investment, and you want to know your purchase will make an impact on both your caseworkers and community. That's why we went straight to the source and asked our customers to share the time savings, benefits, and ROI their agency has realized from using Traverse.

Over the past few weeks, we’ve published several resources recapping what they have to say.

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Finding Time to Focus on Families [Infographic]

View What's the Value of Traverse in Child Welfare?

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