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Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Posted Wednesday, September 21, 2016 by Team Northwoods

An Essential Reading List for Human Services Agency Directors

No matter how many different priorities human services agency directors juggle, one thing always remains the same: wanting to deliver the best possible experience and outcomes for the families that rely on your agency’s services.

That means carving out time to research what’s going on in the industry as a whole, what other agencies and programs are doing to improve service delivery, and what new tools and technology are emerging to help workers do their jobs better.

We’ve rounded up five of our favorite government, human services, and technology websites to help agency directors get ahead of the curve.

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Posted Tuesday, June 28, 2016 by Rich Bowlen

Understanding and Applying the Human Services Value Curve

Last month, a few Northwoodians attended APHSA’s National Health & Human Services Summit. We attended sessions focused on predictive analytics, preventative care, improving outcomes, and integrating services, all of which had one theme in common: transforming the industry through the Human Services Value Curve.

What is the Human Services Value Curve, you ask? Keep reading to learn more.

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