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Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Posted Thursday, January 13, 2022 by Team Northwoods

Can't Miss Conferences for Human Services in 2022

Over the past several years, this blog post has become a go-to resource for readers looking for information about the best industry conferences to keep up to date on key issues, trends, and topics impacting human services.  

Well, like everything else, COVID-19 continues to impact many of the conferences and events we would typically recommend. Since things remain up in the air as we start the new year, many organizations are still figuring out their plans for moving forward. Despite all that, we want to provide some information to help you find the best events to fill your schedulein person or virtually.

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Posted Tuesday, December 14, 2021 by Team Northwoods

Readers' Choice Recap: Top Blog Posts of 2021

As another year comes to a close, it's time to recap our top blogs of 2021.

Below is a countdown of this year's posts that our readers found most insightful. Remember, you can subscribe any time to make sure you never miss out on future content.

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Posted Thursday, November 18, 2021 by Team Northwoods

How the Paper Shortage Could Hurt Your Human Services Agency

Cars. Coffee. Computer chips. Ketchup. There’s no shortage (pun intended) of items that have been hard to find, or more expensive to buy, over the past few months due to global supply chain disruptions that have resulted from COVID-19 and other factors.

But there’s one thing that human services agencies should be keeping an eye on as it could significantly impact your operational budget over time: paper and printing supplies.

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Posted Friday, September 17, 2021 by Rich Bowlen

Finding the Way Forward: What's Next for Human Services?

How do you plan for the “new normal” when normalcy no longer exists?

Yes, it’s a bold question and a tough concept to consider. But it’s reality. As I have continued to meet with numerous directors of local and state agencies throughout the country, there is still a lot of uncertainty and confusion.

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Posted Thursday, May 6, 2021 by Rupam Chokshi

Can County Human Services Agencies Use Funds from the American Rescue Plan for Technology?

The answer is: no, the U.S. Treasury’s Quick Reference Guide does not list technology modernization as an allowable use of funds. But, neither does it list technology modernization as an ineligible use of funds. Since recipients have broad flexibility to determine how to best use this funding to meet the needs of their communities, it may help free up other resources for technology instead. Here’s how.

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Posted Tuesday, December 15, 2020 by Team Northwoods

Readers' Choice Recap: Top Blog Posts of 2020

As another year comes to a close (thank goodness!), it's time to recap our top blogs of 2020.

Below is a countdown of this year's posts that our readers found most insightful. Remember, you can subscribe any time to make sure you never miss out on future content.

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Posted Monday, December 14, 2020 by Team Northwoods

How to Mitigate Risk, Maximize Results with New Human Services Technology

Technology for health and human services has gone from a nice to have to a must have. Agencies want to modernize their technology to manage the ripple effects of COVID-19, but struggle to figure out how. Revenue hits. Budget cuts. Furloughs. All of these make it increasingly difficult for agencies to fund new projects.

The good news? Getting new tools in place is not only possible but can be done in a way that provides both quick results and footing for better outcomes in the future. It just takes a bit of strategic planning, creative thinking, and business savvy.

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Posted Monday, November 9, 2020 by Rich Bowlen

Dear Social Workers, Thank You for Showing Up.

Social workers are some of the most resourceful, creative, and passionate people in the world. It’s just one of the reasons I’m so appreciative of your unwavering commitment to serve on the frontlines. 

No matter the circumstances, you’ve always risen to the occasion to prioritize your communities and, most importantly, keep kids, families, and communities safe—even more than usual in these past several months of uncertainty, isolation, and anxiety. Thank you for being a source of stability and strength for the families who rely on you.

All that said, I know it can be hard to stay positive and keep fighting given everything going on in the world right now. I want to share some stories and quotes about the amazing work that’s been done, as well as the support and encouragement that’s been provided, amid the pandemic in hopes that it helps boost your spirits on tough days. Read More
Posted Thursday, September 3, 2020 by Greg Tipping

Economic Assistance Technology Roadmap: Are You Heading in the Right Direction?

The American Public Human Services Association (APHSA) recently released a special statement calling for administrative relief for Supplemental Nutrition Assistance Program (SNAP) agencies.

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