Editor’s note: you’ve likely heard people talking quite a bit lately about “human-centered design” (or “user-centered design,” “user-experience (UX) design,” or other similar terms). While it might seem like a relatively new trend to some, it has been the foundation upon which Northwoods has developed and delivered our products for years. We invited our product design leader, Jason Wintersteller, to share a bit more about our human-centered design approach and how it influences everything we do.Read More
Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.
No matter how many different priorities human services agency leaders juggle, one thing always remains the same: wanting to deliver the best possible experience and outcomes for the families that rely on your agency’s services.
That means carving out time to research what trends, tools, and emerging technologies can have the most significant impact on the industry, as well as what can be learned from other agencies, programs, or states.
We’ve rounded up some of our favorite government, human services, and technology websites to help you get ahead of the curve. You can also follow all the sites mentioned below (and more!) with our Twitter list.Read More
Editor's note: This post was originally published on January 15, 2018, but we recently updated/expanded the list. New conferences for 2019 are denoted with an asterisk.
New year, new opportunities! If one of your 2019 goals is to keep your finger on the pulse of key issues, trends, and topics impacting your agency and/or community, industry conferences are a great way to get started.
We've vetted and attended a lot of conferences over time, and we like to start each new year with a list of recommendations. This list represents events that not only have amazing programming and speakers, but also build in time for attendees to network, share ideas, and discuss how they're addressing key opportunities and challenges.Read More
At Northwoods, we talk a lot about “designing solutions around you.” But, what does that really mean?
As one of APHSA’s 2018 Emerging Leaders, I was invited to give a presentation at the annual ISM conference showcasing something that Northwoods has done to advance health and human services (HHS).
I chose to share a methodology that is at the core of how we operate and do business.Read More
Last month, a few Northwoodians attended APHSA’s National Health & Human Services Summit. We attended sessions focused on predictive analytics, preventative care, improving outcomes, and integrating services, all of which had one theme in common: transforming the industry through the Human Services Value Curve.
What is the Human Services Value Curve, you ask? Keep reading to learn more.