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Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Posted Tuesday, June 6, 2017 by Rich Diers

Call to Action: Improving IT Procurement in Human Services

Government’s IT procurement process is under fire.

For starters, it’s rigorous, antiquated, and time-consuming—a sentiment that rings true whether you’re the program administrator requesting technology, the state official managing access to the technology, or the provider, like us, working diligently to get your technology in agencies’ hands to help them help others.

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Posted Wednesday, May 17, 2017 by Rich Bowlen

New Research and Reading Recommendations for Child Welfare

The more you know, the better decisions you can make on behalf of a child. But finding time to sift through research and read up on the trends impacting the industry is easier said than done.

As the former director of a child and adult protective services agency, I know how hard it is to keep up with the information in your own cases, let alone what’s going on outside the agency’s walls. That’s why I try to always carve out time to identify valuable tools, links, and resources that can help any director researching critical topics and trends like change management, CCWIS, and technology in social work.

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Posted Thursday, January 12, 2017 by Team Northwoods

7 Can't Miss Conferences for Human Services in 2017

Editor's note: While the conferences on this list are still excellent, there's a newer version of this blog post you may want to check out instead. View the most recent list here.

Two key themes arise whenever we talk to customers about how they stay up-to-date on the key issues and trends impacting their agency and community:

  1. Peer conversations and idea-sharing
  2. Industry research and best practices

One of the best ways to get a double dose of both? Carving out time to attend conferences and events that not only have really amazing programming/sessions, but also build in plenty of time for attendees to network and discuss how they’re addressing key opportunities and challenges.

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Posted Tuesday, June 28, 2016 by Rich Bowlen

Understanding and Applying the Human Services Value Curve

Last month, a few Northwoodians attended APHSA’s National Health & Human Services Summit. We attended sessions focused on predictive analytics, preventative care, improving outcomes, and integrating services, all of which had one theme in common: transforming the industry through the Human Services Value Curve.

What is the Human Services Value Curve, you ask? Keep reading to learn more.

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