Blog

Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Posted Wednesday, May 9, 2018 by Rupam Chokshi

5 Ways a System of Engagement Benefits Child Welfare

Modernizing to the new Comprehensive Child Welfare Information System (CCWIS) creates a major opportunity for child welfare organizations to apply innovative solutions to overcome systematic barriers.

However, too many states and agencies may still view CCWIS as the next Statewide Automated Child Welfare Information System (SACWIS) with little change.

Where SACWIS was more of a “one-size-fits-all” model, CCWIS allows agencies to tailor their IT needs to align with their unique program requirements.

This opens the door for child welfare organizations to consider next-generation technology, like a system of engagement, that revolutionizes how social workers deliver services and interact with clients.

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Posted Thursday, March 15, 2018 by Rich Bowlen

How Does the Opioid Epidemic Impact Child Welfare Caseworkers?

Kristi Burre has spent almost 20 years working in public service and child protection, but she’s never seen a greater need to support her caseworkers than she does today.

As Deputy Director of Fairfield County Child and Adult Protective Services in Ohio, Kristi has a front row seat to watch how the opioid epidemic wreaks havoc both inside and outside the agency’s walls.

As a result, she says, “The needs of our families, the needs of our children, and the needs of our system are more critical than they’ve ever been before.”

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Posted Tuesday, June 6, 2017 by Team Northwoods

Call to Action: Improving IT Procurement in Human Services

Government’s IT procurement process is under fire.

For starters, it’s rigorous, antiquated, and time-consuming—a sentiment that rings true whether you’re the program administrator requesting technology, the state official managing access to the technology, or the provider, like us, working diligently to get your technology in agencies’ hands to help them help others.

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Posted Tuesday, June 28, 2016 by Team Northwoods

Understanding and Applying the Human Services Value Curve

Last month, a few Northwoodians attended APHSA’s National Health & Human Services Summit. We attended sessions focused on predictive analytics, preventative care, improving outcomes, and integrating services, all of which had one theme in common: transforming the industry through the Human Services Value Curve.

What is the Human Services Value Curve, you ask? Keep reading to learn more.

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