--- title: Blog | Team Northwoods | User Adoption description: User Adoption | Expert content, inspiring stories, and resources for human services from our technology, practice, and policy experts. --- - [Blog](https://blog.teamnorthwoods.com/resources/blog) - [Careers](https://www.teamnorthwoods.com/careers) - [Community](https://www.teamnorthwoods.com/community) - [Company](https://www.teamnorthwoods.com/company) - [Customer Portal](https://portal.teamnorthwoods.com) [![logo-northwoods](https://blog.teamnorthwoods.com/hs-fs/hubfs/Image/logo-northwoods.png?width=229&height=49&name=logo-northwoods.png "logo-northwoods")](https://www.teamnorthwoods.com/) - [Products](https://www.teamnorthwoods.com/Products) - [Traverse®](https://www.teamnorthwoods.com/Products/Traverse) - [Adult & Aging](https://www.teamnorthwoods.com/Products/Traverse/Adult-Aging) - [Child Support](https://www.teamnorthwoods.com/Products/Traverse/Child-Support) - [Child Welfare](https://www.teamnorthwoods.com/Products/Traverse/Child-Welfare) - [Economic Assistance](https://www.teamnorthwoods.com/Products/Traverse/Economic-Assistance) - [Services](https://www.teamnorthwoods.com/Services) - [Case Aide Services](https://www.teamnorthwoods.com/services/case-aide-services) - [Project Services](https://www.teamnorthwoods.com/Services/Project-Services) - [Integration Services](https://www.teamnorthwoods.com/Services/Integration-Services) - [Consulting Services](https://www.teamnorthwoods.com/Services/Consulting-Services) - [Support Services](https://www.teamnorthwoods.com/Services/Support-Services) - [Customer Stories](https://www.teamnorthwoods.com/Resources/Customer-Stories) - Insights - [Buying Modern Technology](https://info.teamnorthwoods.com/human-services-technology-funding-resources) - [Change Management in Human Services](https://info.teamnorthwoods.com/change-management-in-human-services) - [Resources for Child Welfare](https://info.teamnorthwoods.com/state-resources-child-welfare) - [Social Work Burnout](https://info.teamnorthwoods.com/social-work-burnout) - [Resources](https://www.teamnorthwoods.com/resources) - [Blog](https://blog.teamnorthwoods.com/resources/blog) - [Blog Subscribe](https://info.teamnorthwoods.com/blog-subscription-center) - [Customer Stories](https://www.teamnorthwoods.com/Resources/Customer-Stories) - [eBooks](https://www.teamnorthwoods.com/Resources/eBooks) - [Infographics](https://www.teamnorthwoods.com/Resources/Infographics) - [Videos](https://www.teamnorthwoods.com/Resources/Videos) - [Webinars](https://www.teamnorthwoods.com/Resources/Webinars) - [Get In Touch](https://www.teamnorthwoods.com/Get-In-Touch-Contact) # Blog Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services. go [![Elevating the User Experience Through Product Education \[Q&A\]](https://blog.teamnorthwoods.com/hubfs/Blog/2023/07-10-2023%20Product%20Education%20Q%26A%20Feature.png)](https://blog.teamnorthwoods.com/resources/blog/elevating-the-user-experience-through-product-education) Posted Tuesday, July 11, 2023 by [Team Northwoods](https://blog.teamnorthwoods.com/resources/blog/author/team-northwoods) ## [Elevating the User Experience Through Product Education \[Q&A\]](https://blog.teamnorthwoods.com/resources/blog/elevating-the-user-experience-through-product-education) *Human services software needs to be simple, intuitive, and meaningful for today’s caseworkers to use and love it. At Northwoods, this concept is at the foundation of everything we do—from how we build our products, to how we train and support the workers who use them.* *However, we know that even the most tech-savvy workers need a little extra help sometimes. You may hear us talk about “software that supports itself,” which allows users to get help when and how they want. But what does that really mean? We invited our product education team to give us a behind-the-scenes look at how our efforts continue to grow to meet customers’ needs.* [Read More](https://blog.teamnorthwoods.com/resources/blog/elevating-the-user-experience-through-product-education) [![7 Ways to See If Your Technology Is Meeting Caseworkers’ Expectations](https://blog.teamnorthwoods.com/hubfs/Blog/2022/08-17-22%20Technology%20Expectations%20Feature.jpg)](https://blog.teamnorthwoods.com/resources/blog/7-ways-to-see-if-your-technology-is-meeting-caseworkers-expectations) Posted Wednesday, August 17, 2022 by [Team Northwoods](https://blog.teamnorthwoods.com/resources/blog/author/team-northwoods) ## [7 Ways to See If Your Technology Is Meeting Caseworkers’ Expectations](https://blog.teamnorthwoods.com/resources/blog/7-ways-to-see-if-your-technology-is-meeting-caseworkers-expectations) We may never be able to predict where the industry is heading in the next five to 10 years, but we do know there are some key issues facing human services today that will continue to impact the industry tomorrow. Modern technology is a linchpin in how successfully agencies can address them. Our eBook, “[Modernizing Human Services: Technology’s Integral Role in Addressing Key Issues](https://info.teamnorthwoods.com/key-issues-impacting-human-services-ebook),” dives into a few of these critical issues (think caseworker burnout and client disengagement) and explores the role that technology plays in overcoming each one. Keep reading for a short summary of how IT and program leaders can be the hero to human services caseworkers who need immediate support to help clients today, while positioning agencies for continued success in the long term. [Read More](https://blog.teamnorthwoods.com/resources/blog/7-ways-to-see-if-your-technology-is-meeting-caseworkers-expectations) [![Build vs. Buy: Why COTS is the Smarter Choice for Human Services](https://blog.teamnorthwoods.com/hubfs/Blog/2021/08-18-2021%20Build-Buy%20Feature-1.jfif)](https://blog.teamnorthwoods.com/resources/blog/build-vs.-buy-why-cots-is-the-smarter-choice-for-human-services) Posted Monday, August 23, 2021 by [Team Northwoods](https://blog.teamnorthwoods.com/resources/blog/author/team-northwoods) ## [Build vs. Buy: Why COTS is the Smarter Choice for Human Services](https://blog.teamnorthwoods.com/resources/blog/build-vs.-buy-why-cots-is-the-smarter-choice-for-human-services) Many human services agencies falsely believe their technology needs are so unique to justify building their own custom solution. In the long run, however, this could be a very costly mistake. A commercial-off-the-shelf (COTS) product that can be configured to meet your needs and evolve over time can almost always do the job—with a considerably smaller strain on resources and faster time to value. [Read More](https://blog.teamnorthwoods.com/resources/blog/build-vs.-buy-why-cots-is-the-smarter-choice-for-human-services) [![How to Buy Human Services Technology (Even During a Crisis)](https://blog.teamnorthwoods.com/hubfs/Blog/2020/08-06-2020%20Buyers%20Guide%20Overview%20Feature.jpg)](https://blog.teamnorthwoods.com/resources/blog/how-to-buy-human-services-technology) Posted Thursday, August 6, 2020 by [Team Northwoods](https://blog.teamnorthwoods.com/resources/blog/author/team-northwoods) ## [How to Buy Human Services Technology (Even During a Crisis)](https://blog.teamnorthwoods.com/resources/blog/how-to-buy-human-services-technology) Buying technology for human services can be hard, especially for agencies that have never done so before. (Of course, working through this process amid a global pandemic and economic instability adds a new layer of complication!) [Read More](https://blog.teamnorthwoods.com/resources/blog/how-to-buy-human-services-technology) [![Technology Regression Happens. Here’s How to Fix It.](https://blog.teamnorthwoods.com/hubfs/Blog%20Images/2019/06-06-2019%20Solutions%20Optimizations%20Feature.png)](https://blog.teamnorthwoods.com/resources/blog/technology-regression-solution-optimization) Posted Thursday, June 6, 2019 by [Team Northwoods](https://blog.teamnorthwoods.com/resources/blog/author/team-northwoods) ## [Technology Regression Happens. Here’s How to Fix It.](https://blog.teamnorthwoods.com/resources/blog/technology-regression-solution-optimization) It’s no secret that technology is a huge investment. If you’ve put significant time and resources toward integrating technology throughout your agency’s daily flow of activities, you expect to see ongoing, long-term results long after your initial purchase. But what happens when you stop seeing those returns? The reality is, even the most successful technology implementations can get off track down the line—especially several years later. People turn over. Crises interrupt operations. Processes change. Time passes. If the way you use technology doesn’t adapt to the way you work, the efficiencies and time savings you once gained may slowly trickle away. [Read More](https://blog.teamnorthwoods.com/resources/blog/technology-regression-solution-optimization) [![Top 5 Northwoods Blog Posts of 2018](https://blog.teamnorthwoods.com/hubfs/Top%20Blog%20Posts%20Small-1.jpg)](https://blog.teamnorthwoods.com/resources/blog/top-5-northwoods-blog-posts-of-2018) Posted Tuesday, December 11, 2018 by [Team Northwoods](https://blog.teamnorthwoods.com/resources/blog/author/team-northwoods) ## [Top 5 Northwoods Blog Posts of 2018](https://blog.teamnorthwoods.com/resources/blog/top-5-northwoods-blog-posts-of-2018) This year's list is full of expert content, inspirational stories to remind you why you do what you do, and other resources to help you utilize social work technology. Happy reading! (By the way, want to get more great articles like these written just for human services delivered straight to your inbox next year? [Subscribe here](https://info.teamnorthwoods.com/blog-subscription-center).) [Read More](https://blog.teamnorthwoods.com/resources/blog/top-5-northwoods-blog-posts-of-2018) [![Top 6 Northwoods Blog Posts of 2016](https://blog.teamnorthwoods.com/hubfs/Webinar_graphics/Canton-District-Webinar-photo.png)](https://blog.teamnorthwoods.com/resources/blog/top-6-northwoods-blog-posts-of-2016) Posted Wednesday, December 14, 2016 by [Team Northwoods](https://blog.teamnorthwoods.com/resources/blog/author/team-northwoods) ## [Top 6 Northwoods Blog Posts of 2016](https://blog.teamnorthwoods.com/resources/blog/top-6-northwoods-blog-posts-of-2016) Readers, rejoice! It’s that time of year where we recap the can’t-miss blog posts of the last 365 days. Whether you’re looking for customer success stories, technology adoption tips, or inspiration to keep on file for the days when you need to recharge, this list has got you covered. So grab your reading glasses, pour yourself a cup of coffee, and catch up on the top 6 Northwoods blog posts of 2016. Happy reading! [Read More](https://blog.teamnorthwoods.com/resources/blog/top-6-northwoods-blog-posts-of-2016) Posted Tuesday, March 10, 2015 by [Team Northwoods](https://blog.teamnorthwoods.com/resources/blog/author/team-northwoods) ## [Influencing Change in Your Human Services Agency](https://blog.teamnorthwoods.com/resources/blog/entryid/123/influencing-change-in-your-human-services-agency) [Read More](https://blog.teamnorthwoods.com/resources/blog/entryid/123/influencing-change-in-your-human-services-agency) Pages: Prev [1](https://blog.teamnorthwoods.com/resources/blog/topic/user-adoption/page/1) Next [Return Top](https://blog.teamnorthwoods.com/resources/blog/topic/user-adoption#first-post) - [Products](https://www.teamnorthwoods.com/Products) - [Services](https://www.teamnorthwoods.com/Services) - [Customer Stories](https://www.teamnorthwoods.com/Customer-Stories) - [Resources](https://www.teamnorthwoods.com/Resources) - [Community](https://www.teamnorthwoods.com/Community) - [Company](https://www.teamnorthwoods.com/Company) - [Careers](https://www.teamnorthwoods.com/careers) - [Customer Portal](https://portal.teamnorthwoods.com/?__hstc=102083102.ff13bfbc795ffd9ff295caa61ce7dfce.1650473119683.1650481552054.1650558108798.4&__hssc=102083102.1.1650558108798&__hsfp=1912299359) - [Blog](https://blog.teamnorthwoods.com/resources/blog?__hstc=102083102.ff13bfbc795ffd9ff295caa61ce7dfce.1650473119683.1650481552054.1650558108798.4&__hssc=102083102.1.1650558108798&__hsfp=1912299359) - [Get In Touch](https://www.teamnorthwoods.com/Get-In-Touch-Contact) ## Northwoods Corporate Office **5200 Rings Road** Dublin, OH 43017 Phone: 614.781.7800 - [LinkedIn](https://www.linkedin.com/company/northwoods) - [Facebook](https://www.facebook.com/TheTeamNorthwoods) - [Instagram](https://www.instagram.com/teamnorthwoods/) - [YouTube](https://www.youtube.com/user/teamnorthwoods) Copyright © 2024, Northwoods Consulting Partners, Inc., All Rights Reserved All content is owned by Northwoods unless otherwise indicated. Unauthorized use of content without prior written consent is strictly prohibited. [Privacy Policy](https://www.teamnorthwoods.com/company/legal/privacy-policy) | [Trademark](https://www.teamnorthwoods.com/company/legal/trademark-usage)