BLOG

Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Posted Thursday, September 3, 2020 by Greg Tipping

Economic Assistance Technology Roadmap: Are You Heading in the Right Direction?

The American Public Human Services Association (APHSA) recently released a special statement calling for administrative relief for Supplemental Nutrition Assistance Program (SNAP) agencies.

Read More
Posted Thursday, August 6, 2020 by Team Northwoods

How to Buy Human Services Technology (Even During a Crisis)

Buying technology for human services can be hard, especially for agencies that have never done so before. (Of course, working through this process amid a global pandemic and economic instability adds a new layer of complication!)

Read More
Posted Thursday, July 23, 2020 by Rupam Chokshi

Answering Your Coronavirus Relief Fund Questions for Human Services

While the Coronavirus Relief Fund established under the CARES Act is meant to provide much needed aid to state and local governments tasked with responding to COVID-19, questions remain about how the money can be properly spent.

We’ve spoken to human services directors in several states about using the Fund to improve telework capabilities for public employees to enable compliance with COVID-19 public health precautions.

Time is of the essence to help your frontline staff continue serving your community safely, so we’ve answered some common questions around how to take advantage of relief funds below.

Read More
Posted Monday, July 6, 2020 by Rupam Chokshi

Prioritizing Technology in Human Services and Preparing for What May Be Next [Lessons from COVID-19]

The COVID-19 pandemic has been a wake-up call for human services in many ways.

Initially, it forced agency leaders to rethink how and where mission-critical work could be done, as well as which tools and technology were truly essential to support this new way of operating. Now, the focus has shifted toward determining the best way to allocate shrinking budgets and limited resources to sustain these changes and navigate the new landscape for the long term.

Read More
Posted Thursday, January 30, 2020 by Team Northwoods

Can't Miss Conferences for Human Services in 2020 [Updated!]

Editor's note: We're monitoring information to provide updates as conferences across the country get cancelled or postponed due to COVID-19. This post was most recently updated on August 28, 2020.

If one of your 2020 goals is to keep your finger on the pulse of key issues, trends, and topics impacting your agency and/or the community, industry conferences are a great way to get started.

We've vetted a lot of human services and digital government conferences over time, and we like to start each new year with our recommendations.

This list represents events that not only have excellent programming and speakers, but also build in time for attendees to network and discuss how they're addressing key opportunities and challenges.

Read More
Posted Wednesday, January 8, 2020 by Rupam Chokshi

Hey Alexa, How Will Human Services Technology Change in the Next 10 Years?

For many, the new year signals a fresh start. A clean slate. The opportunity to think or act differently. What if we applied this same mindset to human services technology?

What if we stopped feeling restricted by outdated systems, processes, and policies, and focused instead on what we can do today that we couldn’t do in the past?

Read More
Posted Wednesday, October 23, 2019 by Mark Washington

9 Tips for Financing Human Services Technology Projects

Editor's note: this post was originally published on August 15, 2017. We recently refreshed the list to give you twice the amount of helpful tips! 

Human services agencies face several hurdles when it comes to investing in technology.

Yet, even when resources are limited, it’s not impossible to come up with the money to purchase and maintain innovative technology solutions. (Plus, the short-term cost won’t seem so bad once you realize the long-term value of your investment!)

All it takes is a little upfront planning and creative thinking.

Read More
Posted Wednesday, September 4, 2019 by Team Northwoods

The Northwoods Guide to IT Solutions Management (ISM) 2019

APHSA’s IT Solutions Management (ISM) for Human Services Conference is hands down one of our favorite conferences of the year. It’s a great opportunity to hear from experts at all levels of government about the most important IT topics and innovations impacting human services.

That said, we know ISM can also be overwhelming—especially if you’ve never been before.

We asked our team to share their advice to help you make the most of the 2019 conference, including tips for first-time attendees, sessions we suggest adding to your agenda, and of course, all the ways you can connect with Northwoods. We look forward to seeing you in Milwaukee!

Read More
Posted Friday, July 12, 2019 by Chris Carlson

HSITAG: Bringing Positive Change to Health and Human Services

“Partnership is how we’re going to elevate Ohio to the next level.” – Ervan Rodgers, Chief Information Officer and Assistant Director, State of Ohio

In June, Columbus had the honor of hosting one of the monthly Human Services Information Technology Advisory Group (HSITAG) Public Sector Council Meetings at the iconic Ohio Statehouse.

State CIO Ervan Rodgers, along with Ohio Job and Family Service Directors’ Association (OJFSDA) Executive Director Joel Potts and RecoveryOhio Director Alisha Nelson, talked about some of the most significant IT initiatives underway in Ohio to modernize how our government delivers and coordinates services.

Read More
Posted Tuesday, March 19, 2019 by Team Northwoods

An Essential Reading List for Human Services Agency Leaders

No matter how many different priorities human services agency leaders juggle, one thing always remains the same: wanting to deliver the best possible experience and outcomes for the families that rely on your agency’s services.

That means carving out time to research what trends, tools, and emerging technologies can have the most significant impact on the industry, as well as what can be learned from other agencies, programs, or states.

We’ve rounded up some of our favorite government, human services, and technology websites to help you get ahead of the curve. You can also follow all the sites mentioned below (and more!) with our Twitter list.

Read More
Pages:
Prev
1 2