News Releases

Read the latest news about how Northwoods’ high-tech software solutions help caseworkers save lives and strengthen communities.

Posted Tuesday, October 1, 2019

Northwoods and SolutionsWest Partner to Help Social Services Implement Technology

Northwoods and SolutionsWest launched a partnership to help California social services agencies successfully implement new technology. Read More
Posted Wednesday, March 6, 2019

Artificial Intelligence Helping Yuba County Caseworkers Manage Paperwork

Yuba County Health and Human Services (HHS) is investing in new technology—Traverse®—that uses artificial intelligence to surface key case information to help child welfare caseworkers make critical safety decisions. Read More
Posted Tuesday, January 15, 2019

Cayuga County Implementing Artificial Intelligence for Caseworkers

Cayuga County, New York, is upgrading its software systems to provide child welfare and adult services caseworkers in the Department of Social Services (DSS) with new technology that uses artificial intelligence. Read More
Posted Tuesday, January 8, 2019

Artificial Intelligence Helping Jefferson County Caseworkers Manage Paperwork

Jefferson County Department of Social Services (DSS) is investing in new technology that uses artificial intelligence to help child welfare caseworkers focus less time on paperwork and more time doing high-value work with children and families. Read More
Posted Tuesday, November 13, 2018

Seneca County Arming Caseworkers with New Technology to Manage Cases

Seneca County Division of Human Services Administration (DHSA) will arm 36 children and family services caseworkers with new technology to focus less time on paperwork and more time doing high-value work with children and families. Read More
Posted Tuesday, October 16, 2018

Chautauqua County Giving Caseworkers New Technology to Manage Cases

Chautauqua County Department of Health and Human Services (DHHS) is investing in new technology for child welfare caseworkers to help them better serve vulnerable children and families and reduce caseworker stress, which contributes to high turnover. Read More
Posted Tuesday, September 11, 2018

Northwoods Working with State of Ohio on Statewide Document Management

Northwoods is excited to partner with the state of Ohio to implement enterprise document management in all 88 counties to transform human services delivery across the state. In 2013, the Governor’s Office of Health Transformation initiated an eligibility modernization project to simplify and integrate eligibility determinations for Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF). Read More
Posted Monday, May 7, 2018

Northwoods Announces Traverse for Protective Services

Northwoods announced today its newest content collection and case discovery solution for adult and child protective services. The software, Traverse®, helps social workers collect, view and share content for abuse, neglect, foster care and adoption cases from anywhere at any time. Read More
Posted Tuesday, April 24, 2018

Child Welfare Shining a Light on Dark Data to Improve Safety

For child welfare social workers, understanding a child’s whole story can feel impossible. However, the best predictor of a child’s future safety is a thorough understanding of that child’s detailed past, including prior abuse or neglect situations, people connected to the family and major events. Starting today, new technology called Traverse® exists to help social workers shine a light on dark data to make more confident and informed decisions about a child’s future safety. Read More
Posted Sunday, March 18, 2018

Mesa County Implementing Traverse for Child Welfare

Mesa County Department of Human Services is implementing Northwoods’ Traverse software to help child welfare case managers spend more time with children and families and less time on paperwork. Read More
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Learn more about Northwoods and technology in human services through media articles featuring Northwoods and our customers.

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