News Releases

Read the latest news about how Northwoods’ high-tech software solutions help caseworkers save lives and strengthen communities.

Posted Tuesday, April 24, 2018

Child Welfare Shining a Light on Dark Data to Improve Safety

For child welfare social workers, understanding a child’s whole story can feel impossible. However, the best predictor of a child’s future safety is a thorough understanding of that child’s detailed past, including prior abuse or neglect situations, people connected to the family and major events. Starting today, new technology called Traverse® exists to help social workers shine a light on dark data to make more confident and informed decisions about a child’s future safety. Read More
Posted Sunday, March 18, 2018

Mesa County Implementing Traverse for Child Welfare

Mesa County Department of Human Services is implementing Northwoods’ Traverse software to help child welfare case managers spend more time with children and families and less time on paperwork. Read More
Posted Tuesday, May 10, 2016

Cabarrus County DHS Turns Chaos into Calm with Lobby Overhaul

Walking into Cabarrus County Department of Human Services (DHS) is like night and day for people who need economic assistance including Medicaid, crisis or energy assistance or Food and Nutrition Services. Before a recent overhaul and modernization of the lobby, people seeking services often waited in long, confusing lines. They were frustrated, as were the caseworkers trying to help. To improve customer service and better serve the community, the agency redesigned the lobby, updated appointment management software for caseworkers and modernized business processes. Read More
Posted Wednesday, December 9, 2015

Chemung County Caseworkers Swap Paper for Mobile App

A mobile app is helping child welfare caseworkers in Chemung County, N.Y., spend more time working with children and families and less time on paperwork, according to a new case study released today by Northwoods. Read More
Posted Monday, November 16, 2015

Dare County DSS Replacing Paper with Electronic Document Management

Dare County Department of Health and Human Services – Social Services Division in North Carolina is replacing its cumbersome paper-based processes with a mobile electronic document management software solution. Northwoods’ Compass® CoPilot will help 39 mobile social workers access and update documentation using an iPad® app from the field, rather than using paper forms and documents. Read More
Posted Thursday, November 5, 2015

Mobile App Helps Clark County Social Workers Improve Family Engagement

A mobile software application is helping Clark County Family and Children Services social workers spend more time working with children and families, according to a new case study released today by Northwoods. Read More
Posted Wednesday, October 21, 2015

Carver County Replacing Paper with Mobile App for Social Workers

Carver County Community Social Services (CCCSS) invested in new technology to help children and families receiving services from social workers who have to manage overwhelming paperwork requirements. CCCSS is replacing its cumbersome paper-based processes with a mobile electronic document management software solution to help social workers complete required paperwork efficiently, close cases more quickly, and reduce paperwork-related stress on workers. Read More
Posted Monday, July 13, 2015

Mobile App Helping Crow Wing County Social Workers Spend Time with Families

A mobile app is helping Crow Wing County Community Services social workers improve interaction with families, according to a new case study released today by Northwoods. Read More
Posted Tuesday, June 30, 2015

6 Ohio JFS Agencies Implementing Mobile App to Improve Child Safety

Six Ohio counties are using state Efficiency and Innovation Fund grants to equip social workers with new mobile technology so they can focus their time on child safety, rather than paperwork. Read More
Posted Tuesday, April 28, 2015

Brunswick County DSS Replacing Paper with Electronic Document Management

Brunswick County Department of Social Services (DSS) in North Carolina is replacing its cumbersome paper-based processes with an electronic document management and appointment management software solution to boost efficiency and service to clients. Read More
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