Can artificial intelligence (AI) really help my caseworkers? Or is it all just a bunch of hocus pocus?
This is one of the most common questions we hear when introducing child welfare agencies to the concept of case discovery, which leverages AI. (Okay, maybe not the hocus pocus part … but come on, it’s Halloween!)
We interact with AI almost daily—think Siri, Alexa, or even your Roomba. It continues to gain traction in government and is seen as the emerging technology with the most potential by state chief information officers. Yet, the concept still seems scary in the context of child welfare.Read More