Blog

Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Posted Thursday, February 12, 2015 by Aaron Caldwell

Success in Customer Support

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Posted Tuesday, September 23, 2014 by Team Northwoods

Stand Together With Georgia Cares

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Posted Tuesday, June 10, 2014 by Team Northwoods

How a Well-Designed Taxonomy Can Increase Your Agency’s ECM Success

Editor’s note: The right taxonomy is just one element of modern technology that’s designed to put the human back in human services. Read our new post, Not Your Average Electronic Document Management System, to learn more about what features can make information more searchable, discoverable, and useable.

Resourceful human services agencies are constantly on the lookout for opportunities to modernize their enterprise content management system (ECM/ECMS) and/or electronic document management system (EDMS). The stakes are high on these large projects, and there’s a great deal of pressure placed on the agency’s IT leaders and staff to succeed.

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