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Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Rich Bowlen's Articles

Rich Bowlen’s goal is and always has been to give his very best day in and day out to do the most good for the most kids. As Director of Protective Services at Northwoods, Rich is dedicated to improving the lives of caseworkers and social workers so they can focus on what they do best: supporting the children, adults, and families that rely on the agency’s care.
Posted Wednesday, June 8, 2016 by Rich Bowlen

Removing the Risk Factor from Organizational Process Change

Organizational process change is often the riskiest aspect of implementing new software for human services agencies. Yet in order for agencies to continuously improve, all stakeholders must be willing to embrace these changes – and the risk and fear that accompany them.

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Posted Monday, May 30, 2016 by Rich Bowlen

5 Proven Ways to Make Technology Adoption Stick in Human Services

Have you ever rolled out a new technology solution, only for no one at your agency to use it? Frustrating? Of course. Fixable? Absolutely.

Technology is improving efficiencies in the workplace like never before. So why is it that so many human services agencies struggle with getting their teams to adopt these new tools? Why do some agencies implement a technology solution, only to watch it fail on the front lines?

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Posted Wednesday, April 13, 2016 by Rich Bowlen

Wearing Blue Unites Ohio Against Child Abuse

Children services agencies and businesses across Ohio supported child abuse prevention by dressing in blue on April 13, 2016, for Wear Blue, the statewide awareness campaign that takes place on the second Wednesday of every April, Child Abuse Prevention Month. Ohioans are encouraged to wear blue that day - to work, to school, to a community event - to show support for preventing child abuse and neglect.

Northwoodians proudly joined child welfare advocates across Ohio by donning our blue.

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Posted Tuesday, September 29, 2015 by Rich Bowlen

This Isn’t Why I Got Into Social Work

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Posted Wednesday, July 22, 2015 by Rich Bowlen

Why Do Social Workers Burn Out?

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