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Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Don Abney's Articles

Don Abney
Don Abney believes if we’re empathetic toward the humans involved in creating and using software, we’re capable of achieving truly amazing things.
Posted Wednesday, July 7, 2021 by Don Abney

To Code or Not to Code: What's Best for Human Services Software?

Years ago, when I was leading technical teams at Nationwide Insurance, they launched the marketing slogan "Life comes at you fast." Some of the developers in the company quickly adopted the phrase for our own purposes. It rang true as we navigated the never-ending parade of new technology and new ways to design software.

It was, and still is, confusing to know what tools and methods to adopt. And we are the software people! If it’s confusing to us, it’s likely a dark art to the rest of the world. Some of the latest tools on the scene that we know people are still wrapping their heads around are low-code/no-code software development platforms. We thought it might be useful to share our thoughts on how they might benefit our readers.

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