RESEARCH LIBRARY

South Florida’s WPTV and The Palm Beach Post investigate how large caseloads, high turnover, low pay, voluminous paperwork, and pressure to meet performance goals are preventing the Department of Children and Families’ (DCF) ability to keep children safe.

Predictive analytics promises to help child welfare agencies better understand which groups of children in their communities may have an increased chance of being in danger of abuse. However, there are several risks, challenges, and factors to consider.

The Chronicle of Social Change's Daniel Heimpel provides an honest look at predictive analytics in child welfare.

How are agencies are reacting to a potential conversion to the new Comprehensive Child Welfare Information System (CCWIS)? FosterTech explores how many states seem to be gun-shy about initiating an expensive technology shift.

This blog sums up what we've heard social workers verbalize. Rules and paperwork are stifling social work practice, meaning much less time is spent with service users. 

Protective services agencies are constantly searching for ways to keep quality staff. This article highlights the importance of investing in capabilities that frontline staff find valuable and how that encourages them to stay.

This white paper from Northwoods outlines how Coach Model training is specifically designed for protective services to reduce frustration and increase the likelihood that social workers will completely adopt new technology. 

This GOVERNING magazine article highlights results from a poll regarding employees' fear of altering work habits as technology assumes a larger role.

This sample survey from Northwoods will help agencies gauge individuals’ receptiveness and aptitude to learning new technology.

This report by the Annie E. Casey Foundation highlights the challenges and recommendations when facing administrative transition periods.