Finding time to sift through research and read up on the important topics and trends impacting human services is easier said than done. That’s why we’re here to help. Our Research Library includes expert content—think whitepapers, reports, presentations, news articles, and other resources—to help you implement the right tools and technology for your agency, and discover new ways to overcome challenges.

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Posted Tuesday, July 25, 2017 by Rich Bowlen

DCF Investigators: 'Children Are at Risk Because We Can't Do Our Jobs' [WPTV and The Palm Beach Post]

South Florida’s WPTV and The Palm Beach Post investigate how large caseloads, high turnover, low pay, voluminous paperwork, and pressure to meet performance goals are preventing the Department of Children and Families’ (DCF) ability to keep children safe.

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Posted Monday, June 26, 2017 by Rich Bowlen

Managing the Flow - Predictive Analytics in Child Welfare [Chronicle of Social Change]

Predictive analytics promises to help child welfare agencies better understand which groups of children in their communities may have an increased chance of being in danger of abuse. However, there are several risks, challenges, and factors to consider.

The Chronicle of Social Change's Daniel Heimpel provides an honest look at predictive analytics in child welfare.

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Posted Tuesday, May 16, 2017 by Rich Bowlen

Feds Chart Future for Antique Data Management Systems [FosterTech]

How are agencies are reacting to a potential conversion to the new Comprehensive Child Welfare Information System (CCWIS)? FosterTech explores how many states seem to be gun-shy about initiating an expensive technology shift.

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Posted Wednesday, January 14, 2015 by Rich Bowlen

I want to fight for social work but I will not fight for bureaucracy

This blog sums up what we've heard social workers verbalize. Rules and paperwork are stifling social work practice, meaning much less time is spent with service users. 

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Posted Thursday, November 20, 2014 by Rich Bowlen

What Can Businesses Do To Retain Talent

Protective services agencies are constantly searching for ways to keep quality staff. This article highlights the importance of investing in capabilities that frontline staff find valuable and how that encourages them to stay.

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Posted Thursday, July 31, 2014 by Rich Bowlen

Can Technology Fix The Social Services

Research Library | Team Northwoods

This study out of Cuyahoga County, Ohio utilized surveys to obtain feedback of over 80 community organizations regarding using today's technology to address families in need.

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Posted Monday, April 14, 2014 by Rich Bowlen

Cookie Cutter Training Won't Cut it for Protective Services - Northwoods

This white paper from Northwoods outlines how Coach Model training is specifically designed for protective services to reduce frustration and increase the likelihood that social workers will completely adopt new technology. 

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Posted Monday, March 3, 2014 by Rich Bowlen

When IT Projects Fail, Technology Often Isn’t to Blame - GOVERNING

This GOVERNING magazine article highlights results from a poll regarding employees' fear of altering work habits as technology assumes a larger role.

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Posted Monday, July 29, 2013 by Rich Bowlen

Caseworker Technology Adoption Sample Survey - Northwoods

This sample survey from Northwoods will help agencies gauge individuals’ receptiveness and aptitude to learning new technology.

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Posted Tuesday, July 16, 2013 by Rich Bowlen

Capturing the Power of Leadership Change - The Annie E. Casey Foundation

This report by the Annie E. Casey Foundation highlights the challenges and recommendations when facing administrative transition periods. 

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