Government Business Council’s poll on effective collaboration tools shows that agencies still have a long way to go to provide workers with the right technology to truly be efficient and effective in a modern, mobile world.
I often hear from agency directors that they’re inundated with tools and technology solutions that will supposedly solve every single business problem they have. As the industry becomes more mobile, there’s an app for everything, right?
For some, it’s so overwhelming they don’t even know where to start. Others jump right in with good intentions, only to realize the tools they chose help on a surface level without truly addressing the root cause of their workers' problems.
I came across this poll from Government Business Council on the effectiveness of the communication and collaboration tools that state and local agencies are using. The results show that we still have a long way to go to equip workers with the right tools to impact their day-to-day work:
- Only 30% of respondents said their organization’s tools enhance teamwork and maximize efficiency
- Staff resistance to adopting new technology is the most common barrier
- The best path forward—updating existing systems or starting from scratch—is still unclear
We’ll be exploring this topic through a child welfare lens throughout the year: what tools are actually helpful when it comes to managing modern, mobile teams? How do we find the right solution?
In the meantime, I’d love to hear your thoughts on the findings from this poll. What do you think is the best way to move forward?