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Posted Thursday, July 31, 2014 by Rich Bowlen

Can Technology Fix The Social Services

Research Library | Team Northwoods

This study out of Cuyahoga County, Ohio utilized surveys to obtain feedback of over 80 community organizations regarding using today's technology to address families in need.

Full Summary: 

Whether your agency is deciding to take that first bold step towards becoming truly paperless or increasing the use of modern technology tools to promote quality services, it is important to also take the pulse of your community.
This study out of Cuyahoga County, Ohio utilized surveys to obtain feedback and opinions of over 80 community organizations. Questions focused on thoughts surrounding the use of today’s technology to address the growing number of families in need while budgets continue to decline. In addition to these telling responses, also find interesting attitudes towards agency culture and workforce challenges in adapting to changes brought about by the introduction of technology.


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