RESEARCH LIBRARY

Every one of us has had to step outside our comfort zones this year—both personally and professionally. Human services workers have had the especially tough task of pivoting to keep up as the “new normal” and landscape for delivering services continues to change. The American Public Human Services Association (AHPSA) and Maximus hosted a webinar with state and county agency leaders to discuss what they’ve learned throughout the pandemic and how they’ll apply those lessons moving forward.

We know many states and agencies still have lingering questions and concerns surrounding the Family First Prevention Services Act (FFPSA), so we’ve rounded up several recent articles and resources to help you assess your options, plan for the best way to move forward, and navigate the impending change.

Editor’s note: we originally published this post on June 11, 2019. Since FFPSA has now officially gone into effect (despite most states delaying implementation), we’re continuously updating it to include new resources.

Carole Hussey, associate manager in Public Consulting Group’s (PCG) Human Services practice, weighs in on the value of vertical domain specialty when evaluating new technology solutions for human services, posing five questions organizations should ask throughout the process.