The aftershocks of the COVID-19 pandemic will continue to impact human services agencies for the foreseeable future. As they do, we’re monitoring industry news, trends, and research reports to bring you the most helpful resources for maintaining telework, supporting your workers, and keeping up with service demand, while prioritizing safety and complying with public health emergency measures.Read More
Finding time to sift through research and read up on the important topics and trends impacting human services is easier said than done. That’s why we’re here to help. Our Research Library includes expert content—think whitepapers, reports, presentations, news articles, and other resources—to help you implement the right tools and technology for your agency, and discover new ways to overcome challenges.
Government agencies are beginning to leverage an emerging technology, robotic process automation (RPA), to streamline tasks and reduce administrative burdens. GovLoop’s eBook dives into how RPA works and what makes it successful, plus provides six examples of RPA in action at the state level.Read More
A new survey from Government Business Council says only 40% of respondents agree their organization’s transformation efforts meet their objectives. Conflicting priorities and a lack of coordination between departments is a barrier. Respondents also lack the right systems and technology to access the data they need to make decisions.Read More
Approaching IT modernization from a business perspective is the key to successful digital government initiatives. GovLoop’s eBook explores this idea in depth, while summarizing key themes, initiatives, and takeaways from a recent round-table discussion on cloud content management and IT modernization.Read More