Finding time to sift through research and read up on the important topics and trends impacting human services is easier said than done. That’s why we’re here to help. Our Research Library includes expert content—think whitepapers, reports, presentations, news articles, and other resources—to help you implement the right tools and technology for your agency, and discover new ways to overcome challenges.

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Rich Bowlen's Articles

Rich Bowlen’s goal is and always has been to give his very best day in and day out to do the most good for the most kids. As Director of Protective Services at Northwoods, Rich is dedicated to improving the lives of caseworkers and social workers so they can focus on what they do best: supporting the children, adults, and families that rely on the agency’s care.
Posted Tuesday, December 12, 2017 by Rich Bowlen

Auditor General DePasquale Says ‘State of the Child’ Special Report Shows Broken Child Welfare System Puts Children at Risk []

In September, Pennsylvania’s Auditor General Eugene DePasquale released State of the Child, a special report that assesses the state’s broken Child Welfare system. The report and accompanying press release underscore an ongoing and critical issue: caseworkers and supervisors need more support and resources to do their jobs effectively and truly keep children safe.

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Posted Monday, November 6, 2017 by Rich Bowlen

Standards for Technology in Social Work Practice [National Association of Social Workers]

As it evolves, technology provides human services organizations the opportunity to look at efficiencies in a way they have never been able to do before. National Association of Social Workers (NASW) developed new Standards for Technology in Social Work Practice to ensure all social workers and caseworkers use these new tools ethically and responsibly.

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Posted Tuesday, July 25, 2017 by Rich Bowlen

DCF Investigators: 'Children Are at Risk Because We Can't Do Our Jobs' [WPTV and The Palm Beach Post]

South Florida’s WPTV and The Palm Beach Post investigate how large caseloads, high turnover, low pay, voluminous paperwork, and pressure to meet performance goals are preventing the Department of Children and Families’ (DCF) ability to keep children safe.

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Posted Monday, June 26, 2017 by Rich Bowlen

Managing the Flow - Predictive Analytics in Child Welfare [Chronicle of Social Change]

Predictive analytics promises to help child welfare agencies better understand which groups of children in their communities may have an increased chance of being in danger of abuse. However, there are several risks, challenges, and factors to consider.

The Chronicle of Social Change's Daniel Heimpel provides an honest look at predictive analytics in child welfare.

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Posted Tuesday, May 16, 2017 by Rich Bowlen

Feds Chart Future for Antique Data Management Systems [FosterTech]

How are agencies are reacting to a potential conversion to the new Comprehensive Child Welfare Information System (CCWIS)? FosterTech explores how many states seem to be gun-shy about initiating an expensive technology shift.

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