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Posted Friday, March 30, 2018 by Rich Bowlen

14 Predictions About the Impact of Technology’s Growing Presence in Health Care [Forbes]

Human services and health care professionals can learn a lot from each other, especially when it comes to sharing valuable insight to the care and service of others. Forbes Technology Council’s predictions on the impact of technology in health care offer direct parallels to the impact of technology in Child Welfare.

Full summary:

Recently, Forbes Technology Council published an article predicting the impact of technology in health care.

In reviewing this article, I was reminded that the fields of human services and health care are not so different when it comes to serving those in our communities. When the two share lessons back and forth, each can provide incredibly valuable insight to the care and service of others.

The 14 predictions outlined in this article offer direct parallels to the impact technology will continue to make in the world of Child Welfare. I encourage you to read the article and reflect on how the predictions will influence our mission to serve and protect the most vulnerable among us. In the meantime, here is a sneak peek of my favorites:

  1. Placing emphasis on getting all stakeholders to understand the importance of technology as a standing line item in budget and planning efforts.
  2. Reimagining the overall system. As each program begins to deliver services in new and different ways, it’s a perfect opportunity to look at what all we could do together to design an entirely new ecosystem. How exciting is that?!
  3. Addressing security regarding highly confidential and sensitive information.
  4. Automating manual processes to free up the talents of social workers so they can best apply them when, where, and how they are needed most.
  5. Inviting entrepreneurs to apply emerging technologies to solve problems in a new way. Thankfully, policies like CCWIS make it possible to take advantage of this.
  6. Taking advantage of research on concepts like Adverse Childhood Experiences (ACEs), Trauma-Informed Care, and the Safe and Together Model to inform Artificial Intelligence (AI) tools that can assist Child and Adult Protective Services.
  7. Increasing the ability to observe, in real time, the value being delivered across the entire ecosystem by giving easy access to meaningful, digestible data at a local level. Local organizations can influence their communities in powerful ways when they have control over what data they need and how they can use it.

Which of these predictions are you watching? I’d love to hear from you in the comments.

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