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"A system like this is absolutely needed to support caseworkers to do what I believe they are walking through the door to do. That's to keep kids safe, to find them permanency, and to assist families in being healthy and self-sufficient."

When asked why Mesa County Department of Human Services (DHS) chose to implement Northwoods’ child welfare solution Traverse®, Child Welfare Director Joe Kellerby said it’s because agency leadership believed the software could empower caseworkers to meet the goals above. How? By minimizing administrative burdens to enhance critical work, thus allowing caseworkers to fully focus on building trust, engaging families, and reducing trauma.

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"I'm big on efficiencies and using technology. If you're not using the latest and greatest software, you're behind." – Justin Zmyewski, Houston County (Minnesota) Commissioner

For Northwoods, the “latest and greatest software” means something that’s designed to work the way child welfare and adult & aging agencies work.

That’s why we created Traverse®—a content collection and case discovery solution to empower child welfare and adult & aging caseworkers with the right information at the right time to make informed, confident decisions.

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It's that time again! As each year comes to a close, we like to recap the top blog posts from the last 365 days. If you're a new reader or subscriber, this is your chance to catch up on all the good stuff you might have missed.

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Editor’s note: This testimonial references a product that will be sunset in 2022. Learn more about our next-generation child welfare technology or view more recent customer stories.

Keeping case initiation rates high and turnover low are two big priorities for Child Welfare program managers; however, without the right tools and processes in place, both are much easier said than done. Just ask Lenoir County Department of Social Services (DSS). Read More

Editor’s note: This testimonial references a product that will be sunset in 2022. Learn more about our next-generation adult & aging technology or view more recent customer stories.

Imagine for a second how much more you could accomplish each day if you were able to put the hour or two that you usually spent doing paperwork toward actually doing your job.

Oh, the possibilities!

For Lenoir County Department of Social Services’ (DSS) Adult and Family Services social workers, the ability to repurpose hours previously spent on documentation means more time to focus on engaging clients, building trust, and delivering more holistic, quality service. Even better? Their documentation is still up to date and accurate too.

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