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Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Posted Thursday, June 23, 2016 by Rich Bowlen

How to Assemble a "Justice League" of Tech Teams

Having the right people on a technology implementation team is make or break for project success. Too often in human services, the right people aren’t involved from the beginning and by the time the project hits end users, it’s dead in the water.

In our experience, assembling a clearly defined team is the first step toward increasing user adoption when it comes to technology. While the number of people involved may differ depending on the size of your agency and the scope of the project, the general makeup should be the same.

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Posted Tuesday, June 21, 2016 by Team Northwoods

15 Inspirational iPad Wallpapers for Social Workers

Being a social worker can be challenging. After a difficult home visit or day in the field, inspiration can be especially hard to come by. So, why not carry a little bit of it with you?

We created these 15 inspirational iPad wallpapers to help keep social workers going, even when the going gets tough. Save your favorite (or all of them, if you'd like!) for the next time you need a motivational boost when you're out in the field, or to remind yourself of the amazing work you're doing.

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Posted Wednesday, June 8, 2016 by Rich Bowlen

Removing the Risk Factor from Organizational Process Change

Organizational process change is often the riskiest aspect of implementing new software for human services agencies. Yet in order for agencies to continuously improve, all stakeholders must be willing to embrace these changes – and the risk and fear that accompany them.

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Posted Monday, May 30, 2016 by Rich Bowlen

5 Proven Ways to Make Technology Adoption Stick in Human Services

Have you ever rolled out a new technology solution, only for no one at your agency to use it? Frustrating? Of course. Fixable? Absolutely.

Technology is improving efficiencies in the workplace like never before. So why is it that so many human services agencies struggle with getting their teams to adopt these new tools? Why do some agencies implement a technology solution, only to watch it fail on the front lines?

We’ll let you in on a little secret: A little bit of planning, foresight, and a properly aligned approach can often make the difference between whether or not new technology flourishes or fails. 

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Posted Tuesday, May 10, 2016 by Greg Tipping

Cabarrus County’s Modern Lobby Means Happy Clients

“Chaos.”

That’s how caseworkers and clients described the lobby at Cabarrus County Department of Social Services (DHS).

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Posted Wednesday, April 13, 2016 by Rich Bowlen

Wearing Blue Unites Ohio Against Child Abuse

Children services agencies and businesses across Ohio supported child abuse prevention by dressing in blue on April 13, 2016, for Wear Blue, the statewide awareness campaign that takes place on the second Wednesday of every April, Child Abuse Prevention Month. Ohioans are encouraged to wear blue that day - to work, to school, to a community event - to show support for preventing child abuse and neglect.

Northwoodians proudly joined child welfare advocates across Ohio by donning our blue.

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Posted Friday, March 25, 2016 by Tiffany Himmelreich

What is the Best Thing About Social Work?

As part of our Marketing duties, my teammate Mae Wells-Kress and I travel the country talking to caseworkers and social workers. In those travels, we’ve asked dozens of people the samefour questions about what it means to be in social work.

  1. Why did you go into social work?
  2. What is the most challenging thing about social work?
  3. What stereotype about social work would you clear up?
  4. What is the best thing about social work?
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Posted Friday, March 18, 2016 by Tiffany Himmelreich

What Stereotype About Social Work Would You Clear Up?

As part of our Marketing duties, my teammate Mae Wells-Kress and I travel the country talking to caseworkers and social workers. In those travels, we’ve asked dozens of people the same four questions about what it means to be in social work.

  1. Why did you go into social work?
  2. What is the most challenging thing about social work?
  3. What stereotype about social work would you clear up?
  4. What is the best thing about social work?
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Posted Friday, March 11, 2016 by Tiffany Himmelreich

What Is the Most Challenging Thing About Social Work?

As part of our Marketing duties, my teammate Mae Wells-Kress and I travel the country talking to caseworkers and social workers. In those travels, we’ve asked dozens of people the same four questions about what it means to be in social work.

  1. Why did you go into social work?
  2. What is the most challenging thing about social work?
  3. What stereotype about social work would you clear up?
  4. What is the best thing about social work?
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Posted Friday, March 4, 2016 by Tiffany Himmelreich

Why Did You Go Into Social Work?

As part of our Marketing duties, my teammate Mae Wells-Kress and I travel the country talking to caseworkers and social workers. In those travels, we’ve asked dozens of people the same four questions about what it means to be in social work. 

  1. Why did you go into social work?
  2. What is the most challenging thing about social work?
  3. What stereotype about social work would you clear up?
  4. What is the best thing about social work?
Read More