Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Posted Friday, March 4, 2016 by Tiffany Himmelreich

Why Did You Go Into Social Work?

In honor of Social Work Month 2016, we’re sharing a snapshot of social workers' answers to four questions about social work each Friday in March. First up: Why did you go into social work?

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Posted Friday, February 26, 2016 by Team Northwoods

Top 12 Apps for the Mobile Social Worker

Here are the top 12 apps we think will help mobile social workers stay safe, save time, engage kids, and even deal with stress.

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Posted Thursday, February 11, 2016 by Rich Bowlen

A Picture is Worth a Thousand Words for New York Caseworkers

No amount of training, resolve, or experience can prepare even the most seasoned caseworker for the emotional turmoil that comes with investigating the death of a child. No matter how much we want to, Northwoods can’t ease the full strain of that type of experience. However, we can help minimize the emotional toll in a small way.

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Posted Friday, January 29, 2016 by Greg Tipping

How Beaufort County’s Integrated Case File Means Better Client Service

Beaufort County Department of Social Services (DSS) consistently meets federal mandates for timeliness and accuracy, works more efficiently in NC FAST, and shares client data across program areas. So how are they doing it?

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Posted Monday, December 28, 2015 by Tiffany Himmelreich

Top 5 Northwoods Blog Posts in 2015

Our most-read blog posts of the year are really no surprise to us. Why? They are all about people. Sometimes there is a little tech talk mixed in because we are a technology company for human services, after all. However, if you look close, our readers gravitated to articles that focus on helping people. Enjoy this look back at the top 5 Northwoods blog posts of 2015.

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Posted Tuesday, December 22, 2015 by Shannon Hoffman

We Make a Life by What We Give

Life is about giving back. It's about being great stewards of the resources we've been provided. As my term as Chairperson comes to an end, I wanted to share how proud I am of being a part of the Northwoods family and a few success stories from my time on the board.

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Posted Monday, November 30, 2015 by Rich Bowlen

Why CCWIS is More Than Just Another Policy

There’s been a lot of talk about the next generation child welfare information systems with the proposed Comprehensive Child Welfare Information Systems (CCWIS) from the Department of Health & Human Services (HHS). The proposed rule absolutely opens the door for child welfare agencies to take advantage of today’s innovative technology. Child welfare advocates must consider not just what can we do, but what should we do to protect children?

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Posted Tuesday, November 3, 2015 by Rich Bowlen

Mobile App Helps Clark County Boost Family Engagement

To meet its mission to promote safety, stability and permanency for children, Clark County Family and Children Services needed to reduce the paperwork burden to help social workers increase the amount of quality time they spend with families. The agency invested in Northwoods’ mobile app, Compass® CoPilot, which helps social workers save up to two hours every day on paperwork.

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Posted Tuesday, September 29, 2015 by Rich Bowlen

This Isn’t Why I Got Into Social Work

In order to increase retention, social services agencies need to control what they can to improve their social workers’ experiences. While social services leaders may not be able to control some stressful aspects of the job, one thing is completely within their control – the stress of paperwork.

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Posted Thursday, September 17, 2015 by Greg Tipping

The ‘90s Called and They Want Their Paper Back

Your current document management system isn’t working. That’s a bold statement, I know, but why else would your caseworkers still be buried in paper and creating workarounds that generate even more paper? Whatever the reason, if your current document management system creates or relies on paper, it’s probably causing you to struggle to meet mandated requirements for timeliness, accuracy, and participation.

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