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Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Posted Tuesday, November 22, 2016 by Team Northwoods

Paperwork Problems No More for Lenoir County Adult and Family Services

Imagine for a second how much more you could accomplish each day if you were able to put the hour or two that you usually spent doing paperwork toward actually doing your job.

Oh, the possibilities!

For Lenoir County Department of Social Services’ (DSS) Adult and Family Services social workers, the ability to repurpose hours previously spent on documentation means more time to focus on engaging clients, building trust, and delivering more holistic, quality service. Even better? Their documentation is still up to date and accurate too.

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Posted Thursday, November 3, 2016 by Team Northwoods

The Secret Behind Lenoir County's Child Support Success

Type. Print. Cut. Paste. Print again. Repeat.
Type. Print. Cut. Paste. Print again. Repeat.

For child support caseworkers at Lenoir County Department of Social Services (DSS), creating court orders and motions was a tedious, paper-heavy, and time-consuming process.

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Posted Monday, October 31, 2016 by Greg Tipping

Bring Your Document Management Back from the Dead

Social workers are coloring to raise money for kids in our #ColorForAKid fundraiser. For every completed coloring page, the Northwoods Foundation will donate $5 to the Dave Thomas Foundation for Adoption®. Here's how you can get involved.

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Posted Thursday, October 20, 2016 by Team Northwoods

Color For A Kid Benefitting Dave Thomas Foundation for Adoption®

Social workers are coloring to raise money for kids in our #ColorForAKid fundraiser. For every completed coloring page, the Northwoods Foundation will donate $5 to the Dave Thomas Foundation for Adoption®. Here's how you can get involved.

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Posted Friday, September 23, 2016 by Rich Bowlen

Is Your Aging and Adult Services Program Ready for the “Silver Tsunami?”

Aging and adult services workers have always needed to be able to manage client and case information while they’re in the office, but what’s more important as caseloads grow in size and complexity is providing them access to files while they’re in the field. A mobile document management solution is one way to ensure that workers are never without the information they need.

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Posted Wednesday, September 21, 2016 by Team Northwoods

An Essential Reading List for Human Services Agency Directors

We’ve rounded up five of our favorite government, human services, and technology websites to help agency directors keep a pulse on what trends are impacting the industry, and what new tools and technology are emerging to help workers do their jobs better.

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Posted Monday, August 29, 2016 by Team Northwoods

The Do’s and Don’ts of Human Services Technology Implementation [Resource Recap]

Follow these tips to ensure success and high worker adoption when you roll out new technology at your human services agency.

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Posted Friday, August 19, 2016 by Rich Bowlen

Not Your Granddaddy’s Technology Implementation

Human services workers are expected to juggle a lot of projects and priorities at once. That's why when it comes to learning new technology, you don't have time to sit in a classroom for days. Instead, you need training and support when and how it fits into your day-to-day work – which is often in the field, from an app, or via a web-based interaction. Learn how an interactive coaching approach to training and support will determine technology user adoption, and thus the success or failure of a project.

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Posted Tuesday, July 26, 2016 by Rich Bowlen

Debunking Common Child Welfare Social Work Myths and Misperceptions

If someone doesn't understand the intricacies of working with families involved in a child welfare case, it's easy to make assumptions and judgments about what social workers do. Remove the child, and it's too much. Don't remove the child, and it's not enough. Everything is black and white, right? Wrong. We've debunked some of the most commonly heard myths and misperceptions surrounding social work, specifically child welfare.

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Posted Wednesday, July 20, 2016 by Greg Tipping

Time to Update Your Human Services Document Management System?

Now is the time for government agencies to modernize their approach to document management. Find out why, and learn important questions for your human services agency to ask when you're ready to upgrade.

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