Blog

Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Posted Tuesday, March 21, 2017 by Team Northwoods

10 Tips on Self-Care for Social Workers

Social workers often spend so much of their time advocating and standing up for children and families that they sometimes overlook the importance of taking care of themselves. While the rewards of being a social worker are plentiful, the job can take its tollmentally and physically.

Here are 10 simple ways social workers can practice self-care, manage stress and burnout, and boost their well-being even on the most difficult days.

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Posted Wednesday, March 8, 2017 by Team Northwoods

Social Workers Share ‘Stories That Stick’ to Celebrate Social Work Month

"Social workers stand up for millions of people each day. They stand up by comforting people who are experiencing devastating illnesses and mental health crises, ensuring they get the best care while on the road to recovery. They stand up and support our brave military personnel, veterans and their families. They work in communities and with national, state and local government to provide services and pass legislation to stand with and help the most vulnerable."

National Association of Social Workers (NASW) launched their 2017 Social Work Month campaign, Social Workers Stand Up!, “to educate the public about contributions of social workers and why the professional title of social worker is so important.” It further states, "We want to give social workers and their allies guidance and tools they can use to address unfair representations of social workers in the media."

What better way to debunk those myths and honor the amazing things social workers accomplish than by sharing the stories of the children and families they stand up for every day? In honor of Social Work Month, social workers from Carver County Health & Human Services and Sherburne County Health & Human Services (both in Minnesota) told us about the children and families that have stuck with them over the years.

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Posted Thursday, February 9, 2017 by Greg Tipping

Why Human Services Must Be a Lean Machine

Human beings make mistakes. Period. And even though we’re big believers that social workers and caseworkers are super heroes, we know they make mistakes sometimes too.

Ever lost or misplaced a document? Skipped a step when scanning it into the system? Filed it in the wrong place? Overlooked a key piece of information when reviewing a case file?

Mistakes happen. While it may not be likely to eliminate errors completely, there are many changes a human services agency can make to reduce the possibility of errors being made. It all starts with simplifying processesand in doing so, creating less opportunity for errors to occur.

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Posted Monday, February 6, 2017 by Chuck Barber

How Lenoir County Broke the Social Work Burnout Cycle in Child Welfare

 

Editor’s note: This testimonial references a product that will be sunset in 2022. Learn more about our next-generation child welfare technology or view more recent customer stories.

Keeping case initiation rates high and turnover low are two big priorities for Child Welfare program managers; however, without the right tools and processes in place, both are much easier said than done. Just ask Lenoir County Department of Social Services (DSS). Read More
Posted Sunday, January 15, 2017 by Rich Bowlen

Dark Data is Hiding in Your Child Welfare Case Files

It is unrealistic for anyone in child welfare to remain constantly up to date on every case, especially when so much of the information is hiding in the dark. Yet, everyone expects the child welfare social worker to do just that.

Think about it: the average case file contains over a thousand documents, or approximately four to five thousand pages of informationand it's being added to every day by countless entities. On top of that, workers are managing an average 24-31 cases each.

How can a worker be expected to find the right information as quickly as necessary when they have to sift through so much information to find it?

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Posted Wednesday, December 14, 2016 by Team Northwoods

Top 6 Northwoods Blog Posts of 2016

Readers, rejoice!

It’s that time of year where we recap the can’t-miss blog posts of the last 365 days.

Whether you’re looking for customer success stories, technology adoption tips, or inspiration to keep on file for the days when you need to recharge, this list has got you covered.

So grab your reading glasses, pour yourself a cup of coffee, and catch up on the top 6 Northwoods blog posts of 2016. Happy reading!

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Posted Thursday, December 8, 2016 by Team Northwoods

50 Holiday Gifts for Human Services Workers

'Tis the season to celebrate and say thank you to the social workers and case managers in your life.

Whether you're shopping for a friend, family member or colleague, we've curated 50 gift ideas designed with social workers in mind.

Check out our Pinterest board, A Holiday Gift Guide for Human Services, for more inspiration, or keep reading for a sampling of ideas to get you started. Happy holidays!

“Make it a habit to tell people thank you. To express your appreciation, sincerely and without the expectation of anything in return. Truly appreciate those around you, and you’ll soon find many others around you. Truly appreciate life, and you’ll find that you have more of it.” – Ralph Marston

 

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Posted Tuesday, November 22, 2016 by Team Northwoods

Paperwork Problems No More for Lenoir County Adult and Family Services

Editor’s note: This testimonial references a product that will be sunset in 2022. Learn more about our next-generation adult & aging technology or view more recent customer stories.

Imagine for a second how much more you could accomplish each day if you were able to put the hour or two that you usually spent doing paperwork toward actually doing your job.

Oh, the possibilities!

For Lenoir County Department of Social Services’ (DSS) Adult and Family Services social workers, the ability to repurpose hours previously spent on documentation means more time to focus on engaging clients, building trust, and delivering more holistic, quality service. Even better? Their documentation is still up to date and accurate too.

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Posted Tuesday, July 26, 2016 by Rich Bowlen

Debunking Common Child Welfare Social Work Myths and Misperceptions

Social workers do too much. Social workers don’t do enough. Social workers make decisions on a whim. Social workers tear families apart.

If someone doesn’t understand the intricacies of working with families involved in a child welfare case, or realize the roller coaster of emotions felt when making decisions that affect a child’s life, it’s easy to make assumptions and judgments about what social workers do.

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Posted Tuesday, June 28, 2016 by Team Northwoods

Understanding and Applying the Human Services Value Curve

Last month, a few Northwoodians attended APHSA’s National Health & Human Services Summit. We attended sessions focused on predictive analytics, preventative care, improving outcomes, and integrating services, all of which had one theme in common: transforming the industry through the Human Services Value Curve.

What is the Human Services Value Curve, you ask? Keep reading to learn more.

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