The opening plenary session of this year’s ISM conference (IT Solutions Management for Human Services) featured speakers from very different backgrounds. However, they all focused on one overarching theme: new ways of thinking bring new opportunity. Real Time Solutions Lou Polzella, ISM President, and Director, Information Technology Services, kicked the session off by noting that ...Read More
Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.
Congratulations to Collabor8, a partnership of seven Ohio county job and family services agencies, which received two national awards from the National Association of Counties (NACo) yesterday as part of the NACo Annual Conference.Read More
Social work is intense. I didn’t realize how intense until I spent a week at a social services agency as part of my job. I still only have a glimpse into the challenges case workers, supervisors, and front desk workers face on a day-to-day basis. In honor of National Professional Social Work Month, which kicked off March 1, I honor everyone in the field of social work with this meager, but heartfelt, tribute.Read More
I recently participated in a webinar on mobile computing in government and while there were no earthshattering revelations, it was a very interesting conversation. Several organizations talked about what they were doing in mobile computing, ranging from developing apps for mobile devices that consumers could download and use, to using Twitter, Facebook and other social media to change behavior in a community. There was also a discussion about what the future of mobile computing in government might look based on some survey results.Read More