Our blog isn’t about us. It’s about you. We discuss business challenges and real issues human service agencies and caseworkers face everyday. You’ll find traditional human services software articles about things like document management for human services and social work technology. But you’ll also find inspirational stories to boost caseworkers’ spirits and tools to help agencies find and gain support for technology in human services.

Posted Sunday, September 9, 2012 by Team Northwoods

The Next Generation of Human Services

The opening plenary session of this year’s ISM conference (IT Solutions Management for Human Services) featured speakers from very different backgrounds. However, they all focused on one overarching theme: new ways of thinking bring new opportunity. Real Time Solutions Lou Polzella, ISM President, and Director, Information Technology Services, kicked the session off by noting that ...

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Posted Monday, July 16, 2012 by Team Northwoods

Collabor8 Virtual Call Center Receives National NACo Awards

Congratulations to Collabor8, a partnership of seven Ohio county job and family services agencies, which received two national awards from the National Association of Counties (NACo) yesterday as part of the NACo Annual Conference.

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Posted Friday, June 1, 2012 by Team Northwoods

Yes Your Agency CAN Use Social Media

Just in case you missed it on Twitter, over 1 billion people use social media around the world, according to a recent report of the International Telecommunication Union.

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Posted Friday, April 27, 2012 by Team Northwoods

Two Northwoodians Take the Food Stamp Challenge

Could you eat on $23 a week? Two Northwoodians took the Ohio Community Action Food Stamp Challenge to find out.

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Posted Thursday, April 12, 2012 by Team Northwoods

Take the Earth Day Paper Pledge

Repeat after us. “I, __________, pledge to reduce my paper use in honor of Earth Day, April 22, 2012.”

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Posted Monday, March 26, 2012 by Team Northwoods

Northwoods Proud to be DRIVEN to Help

To look at Roy Hall, you might think he’s never had a bad day in his life.

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Posted Tuesday, March 6, 2012 by Team Northwoods

My Week in the Field Showed Me Why Social Work Matters

Social work is intense. I didn’t realize how intense until I spent a week at a social services agency as part of my job. I still only have a glimpse into the challenges case workers, supervisors, and front desk workers face on a day-to-day basis. In honor of National Professional Social Work Month, which kicked off March 1, I honor everyone in the field of social work with this meager, but heartfelt, tribute.

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Posted Wednesday, January 11, 2012 by Team Northwoods

Recession Hasn’t Hampered SNAP's Efficiency

Throughout the recession, the role of case managers at human services agencies has been increasingly vital as more and more Americans find themselves out of work and in need of financial assistance.

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Posted Sunday, January 1, 2012 by Team Northwoods

Government’s Getting Mobile

I recently participated in a webinar on mobile computing in government and while there were no earthshattering revelations, it was a very interesting conversation. Several organizations talked about what they were doing in mobile computing, ranging from developing apps for mobile devices that consumers could download and use, to using Twitter, Facebook and other social media to change behavior in a community. There was also a discussion about what the future of mobile computing in government might look based on some survey results.

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