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RESEARCH LIBRARY

Finding time to sift through research and read up on the important topics and trends impacting human services is easier said than done. That’s why we’re here to help. Our Research Library includes expert content—think whitepapers, reports, presentations, news articles, and other resources—to help you implement the right tools and technology for your agency, and discover new ways to overcome challenges.

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Posted Monday, March 3, 2014 by Rich Bowlen

When IT Projects Fail, Technology Often Isn’t to Blame - GOVERNING

This GOVERNING magazine article highlights results from a poll regarding employees' fear of altering work habits as technology assumes a larger role.

Full Summary:

A GOVERNING magazine article highlighting results from an informal poll of 20 officials from 17 states conducted by Government Technology. This article is great to share with staff within your organization. GOVERNING points to agency employees' fear of altering work habits and processes that have been in place for decades as the application of technology assumes a larger role. Additionally, the author points out the pitfalls that occur when an agency attempts to force new technology to work like the “old way of doing things.”

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